New (and Better) Workflow Improves Blood Pressure Control
- Developing specialized scripts for clinical nurse assistants (CNAs), who make outreach calls to patients with hypertension, and for receptionists, who make reminder calls about check-up appointments
- Refining workflow so CNAs consistently send patients with elevated blood pressure to nurse practitioners for management
- Referring patients with complex blood pressure medication management for additional consultation
What can your team do streamline processes to meet patient care goals?