Fewer injuries, higher patient satisfaction, more influence over decisions: Good things happen when people get involved in their unit-based team. See the People Pulse survey findings.
Do teams get better results when frontline workers are engaged, free to speak and can influence decisions? Yes, say the people who know best — Kaiser Permanente workers and managers themselves.
Recent People Pulse surveys confirm that unit-based teams get positive results for health plan members and patients, the organization and workers themselves.
For instance, the 2017 People Pulse survey of more than 155,000 KP employees showed that when union-represented employees are highly involved in UBT activities, they get 29 percent higher scores on measures of their willingness to speak up — a key driver of patient and workplace safety and satisfaction. They also get 33 percent higher scores on questions regarding workplace health and wellness.
Further analysis, included in the 2016 People Pulse survey, showed that teams with high employee involvement have:
“Our findings show that employees who are highly involved in their unit-based teams feel more able to speak up and more encouraged to take care of their health,” says Nicole VanderHorst, principal research consultant with KP Engagement & Inclusion Analytics. “That makes them more likely to have better performance outcomes.”
Workers’ greater propensity to speak up and look after their health when they’re involved in team activities covers several questions (see chart below). For example, workers who are highly involved in their UBTs are far more likely to say:
Click to enlarge.
All these factors contribute to a better employee experience as well as performance. And UBTs reflect KP’s unique history with the labor movement.
“Henry Kaiser was perhaps the 20th century’s most worker-friendly industrialist. He supported organized labor and knew that people step up when allowed to exert their job experience, as they do with UBTs,” says KP archivist and historian Lincoln Cushing. “He trusted employees to make decisions that benefitted themselves and their organizations.”
If you belong to a unit-based team — and most union-represented employees do — talk with a team co-lead about ways to get more involved.
This poster shares the steps of how to put the LMP icon on your phone and use it as an 'app' while on the go.
Need a poster, video or article to share with your team? Looking for a copy of your union’s contract? This training will show you how to easily find and share information on LMPartnership.org from your desktop and your smartphone.
Format:
PDF
Size:
8.5" x 11"
Intended audience:
Frontline workers, managers and physicians
Best used:
Print out and share copies of this word search at the start of your next meeting. Team members will look for the words related to continuing their education.
Use this word search to provide some variety in your next meeting.
This highly interactive and engaging curriculum is designed to educate frontline teams/departments on the business of Kaiser Permanente.
Rally your coworkers and have fun at the same time. This training offers ideas on making your meetings engaging productive.
This workshop is designed to help co-leads communicate and agree about how they will work together.
This course discusses the five steps of corrective action. Participants apply those steps to scenarios throughout the course of the training.
Consistent, visible sponsorship is one of the key elements in helping unit-based teams succeed. Sponsors support the work of the team, remove barriers when necessary, coach and mentor co-leads, and help connect their teams to the resources they need.
Holding a UBT Sponsor Summit will help your facility's or region's sponsors get the tools and information they need to be strong sponsors.
This guide will help you plan a successful, productive summit.
Brand your materials with Growing UBT Sponsors logo.