Successful use of "I" messages helps you explain how you feel in a way that the other person is more likely to hear so they can understand how their actions affect you or others.
The purpose of this guide is threefold: To clarify how the role of leaders is changing; to provide tools that support leaders in this transition; and to provide information about what UBT co-leads and team members are learning.
Although a lot is changing, many things are staying the same. You retain your individual responsibilities, while working in a more collaborative way to solve problems.
Sponsors can use this list of questions to help co-leads focus their thoughts on what they should measure or what metrics are available to help them track performance.
Tips on how to measure data; three types of measures; and three types of data.
A tip sheet for creating a high-performing culture, and examples of six characteristic behaviors.
This chart lays out for sponsors and leaders the difference between new, transformative mindsets that help create a team-based approach to member/patient care and traditional hierarchical thinking.