Unit-based team concepts

Poster: In All You Do, Do No Harm

Submitted by Kellie Applen on Thu, 06/30/2011 - 17:34
Tool Type
Format
Content Section
bb_do_no_harm

This poster provides four tips for working safely and protecting our members.

Non-LMP
Tyra Ferlatte
Tool landing page copy (reporters)
Poster: Whatever You Do, Do No Harm

Format:
PDF (color and black and white)

Size:
8.5" x 11"

Intended audience:
Frontline employees, managers and physicians

Best used:
Post these tips for working safely and protecting our members on bulletin boards, in break rooms and in other staff areas.

 

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Chief’s Role in Implementing UBTs

Submitted by Vaughn.R.Zeitzwolfe on Thu, 06/30/2011 - 16:26
Tool Type
Format
Content Section

This tool spells out the expectations of the chief physician’s role within a UBT.

Non-LMP
Tyra Ferlatte
This goes in Leadership 1-2, Sponsorship 1, Team Member Engagement 2
Tool landing page copy (reporters)
Chief's Role in Implementing UBTs

Format:
PDF

Size: 
8.5" x 11" 

Intended audience:
UBT chief physicians

Best used:
Use this tool when a new chief joins a UBT, to explain the role and expectations.

 

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UBT Behaviors Assessment

Submitted by Vaughn.R.Zeitzwolfe on Wed, 06/29/2011 - 16:31
Tool Type
Format
Content Section

This tool provides a list of highly effective team and department leadership behaviors along a continuum.

Non-LMP
Tyra Ferlatte
ATTACHED NEW VERSION OF TOOL
Tool landing page copy (reporters)
UBT Behaviors Assessment

Format:
PDF

Size:
8.5" x 11"

Intended audience:
Unit-based team co-leads

Best used:
Share this continuum of highly effective leadership behaviors with your colleagues to help your team shine.

 

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Slide: Squeezing Out Wasted Time

Submitted by Paul Cohen on Mon, 06/27/2011 - 14:52
Region
Tool Type
Format
Topics
ppts_Squeezing Out Wasted Time_NW.

Single PowerPoint slide showing how PT/OT team in the Northwest improved its work process to spend more time with patients.

Non-LMP
Non-LMP
Tool landing page copy (reporters)
Slide: Squeezing Out Wasted Time

Format:
PowerPoint slide

Size:
8.5" x 11"

Intended audience:
Frontline teams, UBT-co-leads, UBT sponsors, mid-level managers

Best used:
This one-page slide shows how PT/OT team improved work processes to spend more time with patients. Include in meetings or presentations as one example of UBT performance improvement in Northwest region.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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Check-in Card: Laboratory

Submitted by Shawn Masten on Tue, 06/21/2011 - 13:29
Tool Type
Format
Topics
Taxonomy upgrade extras
Check in Card: Laboratory

This check-in card can be given to members headed to the laboratory as a reminder to check in with the receptionist.

Non-LMP
Tool landing page copy (reporters)
Check-in Card: Laboratory

Format:
PDF

Size:
4.25" x 5.5" (two copies print out on each 8.5" x 11" sheet)

Intended audience: 
Frontline staff and management

Best used: 
For members to remind laboratory patients to check in with the receptionist. Can be printed in black-and-white or color, and laminated. Available in English and Spanish.

Links to more check-in cards

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Check-in Card: Pharmacy

Submitted by Shawn Masten on Tue, 06/21/2011 - 13:24
Tool Type
Format
Topics
Taxonomy upgrade extras
Check in Card: Pharmacy

This check-in card can be given to members headed to the pharmacy as a reminder to check in with the clerk.

Non-LMP
Tool landing page copy (reporters)
Check-in Card: Pharmacy

Format:
PDF

Size:
4.25" x 5.5" (two copies print out on each 8.5" x 11" sheet)

Intended audience: 
Frontline staff and management

Best used: Print in black-and-white or color, then laminate and distribute to members as needed to remind them to check in with the clerk at the pharmacy. Available in English and Spanish.

To page with other cards

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Check-in Card: Radiology

Submitted by Shawn Masten on Tue, 06/21/2011 - 13:19
Tool Type
Format
Keywords
Topics
Taxonomy upgrade extras
Check-in Card: Radiology

This check-in card can be given to members headed to Radiology as a reminder to check in with the receptionist at the front desk.

Non-LMP
Tool landing page copy (reporters)
Check-in Card: Radiology

Format:
PDF

Size:
4.25" x 5.5" (two copies print out on each 8.5" x 11" sheet)

Intended audience: 
Frontline staff and management

Best used: 
Print in black-and-white or color, then laminate and distribute to members heading for the Radiology department to remind them to check in with the receptionist. Available in English and Spanish.

Go to page with other cards for other departments

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Check-in Card: Biopsy

Submitted by Shawn Masten on Tue, 06/21/2011 - 13:02
Tool Type
Format
Keywords
Taxonomy upgrade extras
Check in Card: Biopsy

This check-in card can be given to members who have had an in-office biopsy as a reminder to check in with the receptionist to see whether they have a co-payment.

Non-LMP
Tool landing page copy (reporters)
Check-in Card: Biopsy

Format:
PDF

Size:
4.25" x 5.5" (two copies print out on each 8.5" x 11" sheet)

Intended audience: 
Frontline staff and management

Best used: 
Print in black-and-white or color, then laminate and distribute this visual reminder to members who have had an in-office biopsy as needed. Available in English and Spanish.

To page with other cards

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Member Check-in Cards

Submitted by Shawn Masten on Tue, 06/21/2011 - 12:45
Tool Type
Format
Links to member Check-in Cards

Use these links to access four two-sided member check-in cards.

Non-LMP
Tool landing page copy (reporters)
Member Check-in Cards

Format:
PDF

Size:
4.25” x 5.5" (two copies print out on each 8.5" x 11" sheet)

Intended audience:
Frontline staff and managers

Best used:
Print these cards reminding members to check in at the pharmacy, lab and other departments, laminate them and distribute as necessary. Available in English and Spanish.

Pharmacy card

Radiology card

Laboratory card

Biopsy card

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Poster: Slashing Patient Wait Times

Submitted by Kellie Applen on Thu, 06/02/2011 - 11:16
Region
Tool Type
Format
Keywords
Topics
Content Section
Taxonomy upgrade extras
bb_shifting_division_labor

This poster highlights a team that reduced patient wait times by having medical assistants take patient vitals—a job that LPNs used to handle exclusively.

Non-LMP
Tool landing page copy (reporters)
Poster: Slashing Patient Wait Times

Format:
PDF (color and black and white)

Size:
8.5" x 11"

Intended audience:
Frontline employees, managers and physicians

Best used:
Share this poster highlighting a team that reduced patient wait times by having medical assistants take patient vitals on bulletin boards, in break rooms and other staff areas.

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