Format:
PDF (color and black and white)
Size:
Two pages, 8.5" x 11"
Intended audience:
UBT co-leads and members
Best used:
Use this tool when doing just-in-time training for the Rapid Improvement Method (RIM), when teams need a refresher of the RIM process and for team members to use as a reference.
This document provides a visual representation of the basic steps of Rapid Improvement Method (RIM) and gives team members something easy to use as a reference.
Format:
PDF
Size:
8.5" x 11"
Intended audience:
Frontline workers, managers and physicians
Best used:
Print out and share copies of this word search at the start of your next meeting. Team members will look for the words related to COVID-19.
Use this word search to provide some variety in your next meeting.
Format:
PDF
Size:
8.5” x 11”
Intended audience:
Frontline employees, managers and physicians
Best used:
Use this icebreaker to discuss as a team how you'd support family members, friends or colleagues in making their decision about getting vaccinated.
Discuss as a team how you'd support family members, friends or colleagues in making their decision about getting vaccinated.
Format:
PDF
Size:
8.5” x 11”
Intended audience:
Frontline employees, managers and physicians
Best used:
Use this icebreaker as a team to share your thoughts by identifying one thing you're going to do to combat unconscious bias in the workplace.
Identify one thing you're going to do to combat unconscious bias in the workplace. Share your thoughts and discuss as a team.
Fewer injuries, higher patient satisfaction, more influence over decisions: Good things happen when people get involved in their unit-based team. See the People Pulse survey findings.
Do teams get better results when frontline workers are engaged, free to speak and can influence decisions? Yes, say the people who know best — Kaiser Permanente workers and managers themselves.
Recent People Pulse surveys confirm that unit-based teams get positive results for health plan members and patients, the organization and workers themselves.
For instance, the 2017 People Pulse survey of more than 155,000 KP employees showed that when union-represented employees are highly involved in UBT activities, they get 29 percent higher scores on measures of their willingness to speak up — a key driver of patient and workplace safety and satisfaction. They also get 33 percent higher scores on questions regarding workplace health and wellness.
Further analysis, included in the 2016 People Pulse survey, showed that teams with high employee involvement have:
“Our findings show that employees who are highly involved in their unit-based teams feel more able to speak up and more encouraged to take care of their health,” says Nicole VanderHorst, principal research consultant with KP Engagement & Inclusion Analytics. “That makes them more likely to have better performance outcomes.”
Workers’ greater propensity to speak up and look after their health when they’re involved in team activities covers several questions (see chart below). For example, workers who are highly involved in their UBTs are far more likely to say:
Click to enlarge.
All these factors contribute to a better employee experience as well as performance. And UBTs reflect KP’s unique history with the labor movement.
“Henry Kaiser was perhaps the 20th century’s most worker-friendly industrialist. He supported organized labor and knew that people step up when allowed to exert their job experience, as they do with UBTs,” says KP archivist and historian Lincoln Cushing. “He trusted employees to make decisions that benefitted themselves and their organizations.”
If you belong to a unit-based team — and most union-represented employees do — talk with a team co-lead about ways to get more involved.
Don't start from scratch. Speed your team on its way with ideas from other teams.
Format:
PDF
Size:
8.5" x 11"
Intended audience:
Frontline workers, managers and physicians
Best used:
Print out and share copies of this word search at the start of your next meeting. Team members will look for the words related to continuing their education.
Use this word search to provide some variety in your next meeting.
This course is designed to help frontline staff understand their role in a unit-based team.
Participants will discover the important role stakeholding plays in unit-based teams.
This course is designed to improve the methods of a representative or “stakeholder” by providing tools and scenarios that will improve communication and teach how to manage issues.
Level 2
8 hours
This course is intended for labor participants only. Job categories who should attend are labor (co-leads, stewards and sponsors).
During this lesson, you will learn how the Rapid Improvement Model Plus (RIM +) provides you and your team an easy, structured way to quickly identify and test ways to improve performance.