Poster: Taking Care From A to Z

Submitted by Kellie Applen on Tue, 01/04/2011 - 20:13

This poster features a Southern California surgery team that improved customer service by passing out more after-visit summaries to members.

Non-LMP
Status
Released
Region
Southern California
Tool Type
Posters
Format
PDF
Keywords
surgery
Kaiser Permanente
South Bay Medical Center
Labor Management Parnership
Topics
Service
Role
Frontline Physicians
Frontline Workers
Content Section
Postcards to Posters
Taxonomy upgrade extras
bulletin board packet
bb_takingcare_atoZ
Tool landing page copy (reporters)

Format:
PDF (color and black and white)

Size:
8.5” x 11”

Intended audience:
UBT co-leads, union members and fronline managers

Best used: 
This poster features a Southern California surgery team that improved customer service by handing out more after-visit summaries to members. Post on bulletin boards, in break rooms and other staff areas.

Headline (for informational purposes only)
Taking Care From A to Z
Tracking (editors)
Date of publication
Obsolete (webmaster)
not migrated
Archived content
Live, non-archived content
Medium Teaser

A Southern California surgery team improved customer service by handing out more after-visit summaries to members.

Short Teaser

Team ups customer service with more after-visit summaries.

This has been edited
1
Content Type
Tool
Content Goal
Instruct
Subject
Unit-based teams
Customer service
After-visit summaries
Documentation compliance
Service
Unit-based team concepts
Member services
Departments
Value Compass Concepts