breakthrough conversations

Submitted by Laureen Lazarovici on Thu, 04/27/2017 - 13:19

Tool Type

Tip Sheets

Format

PDF

Running Your Team

Communication

Keywords

breakthrough conversations

STATE

Topics

Communication

Role

All Roles

flyer_Breakthrough Conversations_STATE

When it's time to have a difficult conversation in your work life--or even personal life--use these tips and tools to make it go smoothly. Focus on the five-step STATE skills: share, tell, ask, talk, encourage.

Non-LMP

Tool landing page copy (reporters)

Tools for a Difficult Conversation

Format:
PDF

Size:
8.5" x 11"

Intended audience:
Unit-based team members, champions, consultants, union representatives, and management and labor leads working in partnership on a range of collaborative issues. This guide can help you escalate unresolved problems, build trust with colleagues, and improve your personal communications skills.

Best used:
Refer to this resource when you are preparing to give feedback and delve deeper into a difficult situation, or to prepare to respond to feedback or a request to discuss an issue.

Done

Obsolete (webmaster)

tips (checklist, etc.)

PDF

not migrated

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