PDF

Format:
PDF

Size:
8.5” x 11”

Intended audience:
Level 2 and higher unit-based teams

Best used:
UBT consultants and UPRs can use these instructions to guide teams on finding projects that solve for affordability. Allow 1½ to 2 hours for the full exercise.

Use with:

• 8 Types of Waste
• Waste Walk Observation Sheets

Format:
PDF (color and black and white)

Size:
8.5” x 11” (two-sided)

Intended audience:
Level 2 and higher unit-based teams

Best used: Download and share this introduction to performance improvement with team members as a guide to the common types of wasted resources that diminish care and service. 

Use with:

• Waste Walk Instructions
• Waste Walk Observation Sheets

Format:
PDF (color or black and white)

Size:
8.5" x 11"

Intended audience:
Anyone with a sense of humor

Best used:
Enjoy this comic and be reminded that it's important to keep learning and developing your career. With the help of others, you can advance your career.

Format:
PDF

Size:
8.5" x 11" 

Intended audience:
Frontline workers, managers and physicians

Best used:
Use this Hank Lib to bring some fun to a UBT meeting—while encouraging team members to think about career development.

Format:
PDF

Size:
8.5" x 11"

Intended audience:
Frontline workers, managers and physicians

Best used:
This scramble puzzle can provide meeting fun while informing employees of resources to advance their careers. 

Format:
PDF

Size:
8.5" x 11"

Intended audience:
Unit-based team co-leads and members

Best used:
Post this tip sheet on a team bulletin board, or use it as a starting point to figure out how to determine the savings and/or cost-avoidance of performance improvement efforts.

Format:
PDF

Size:
8.5" x 11"

Intended audience:
Unit-based team members, co-leads, sponsors and consultants in all departments that care for patients

Best used:
Share these tips with you team to help plan patient safety improvement projects or review effective patient safety practices.

Format:
PDF

Size:
8.5” x 11”

Intended audience:
Frontline employees, managers and physicians

Best used:
This poster features information to assist in welcoming new Kaiser Permanente members, and should be posted on bulletin boards, in break rooms and other staff areas.

You may also be interested in:

• The same poster with different art.

Format:
PDF

Size:
8.5” x 11”

Intended audience:
Frontline employees, managers and physicians

Best used:
This poster features a Mid-Atlantic States team that has improved service and captured lost revenue. Post on bulletin boards, in break rooms and other staff areas.

Format:
PDF

Size:
8.5” x 11”

Intended audience:
Frontline employees, managers and physicians

Best used:
Hang this poster detailing how one UBT improved service and boosted morale on bulletin boards, in break rooms and other staff areas. Use it to discuss possible changes with colleagues.