PDF

Format:
PDF

Size:
8.5" x 11"

Intended audience:
Frontline employees, managers and physicians

Best used:
Share the story of this lab team that saved thousands by reducing the use of the butterfly needle on bulletin boards, in break rooms and in other staff areas.

Format:
PDF (color and black and white)

Size:
8.5" x 11"

Intended audience:
Frontline employees, managers and physicians

Best used:
This poster, for use on bulletin boards, in break rooms and other staff areas, spotlights a team that cut wait times in half by nipping the need for repeat studies.

Format:
PDF

Size:
8.5" x 11"

Intended audience:
Frontline teams

Best used:
Review these simple techniques based on the AIDET model in team meetings and training to learn how to provide quality service from the start.

Format:
PDF

Size:
8.5" X 11"

Intended audience:
Frontline teams

Best used:
Share these simple techniques based on the A-HEART model with your team members to learn how to restore member or patient relationships if service breaks down.

Format:
PDF (color and black and white)

Size:
8.5" x 11"

Intended audience:
Frontline employees, managers and physicians

Best used:
This team's experience can inspire your team to greater performance with medical records entry. 

Format:
PDF

Size:
8.5" x 11"

Intended audience:
Frontline teams

Best used:
Share these tips in team meetings and training to learn ways to boost patients' and members' trust and confidence in our caregivers, teams and organization.

Format:
PDF (color and black and white)

Size:
8.5" x 11"

Intended audience:
Frontline employees, managers and physicians

Best used:
This poster, highlighting a team that reduced errors by having two nurses check antibiotic orders, can be placed on bulletin boards, in break rooms and in other staff areas.

Format:
PDF (color and black and white)

Size:
8.5" x 11"

Intended audience:
Frontline employees, managers and physicians

Best used:
Use this template to help you share stories of your team's successes and failures—and help tranform KP into the best place to receive and give care. Post on bulletin boards in break rooms and other staff areas.

Format:
PDF (color and black and white)

Size:
8.5" x 11"

Intended audience:
Frontline employees, managers and physicians

Best used: A reminder that by sharing stories of your team’s successes and challenges, you are showing everyone the way to better health care for all, inspiring others to follow your lead. On bulletin boards in break rooms and other staff areas.

Format:
PDF (color and black and white)

Size:
8.5" x 11"

Intended audience:
Frontline employees, managers and physicians

Best used:
This poster features our Value Compass, which puts the member and patient at the center of everything we do, and is used as a guide for decision making and problem solving. Post on bulletin boards in break rooms and other staff areas.