lmpartnership.org

Unit-Based Teams' Growing Focus on Cost of Care

Submitted by Paul Cohen on Thu, 11/08/2012 - 14:38
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ppt_UBTs solve for affordabilty.pc.ppt

Three PowerPoint slides show the growth in performance improvement projects focusing on affordability.

Non-LMP
Tool landing page copy (reporters)

Format:
PowerPoint

Size:
8.5" x 11", three pages

Intended audience:
Department managers, management and union co-leads and UBT sponsors

Best used:
Shows the growth of performance improvement projects, including cost reduction, efficiency and patient safety.

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PPT
Affordability
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LMP National Dashboard Guide #2: Getting Around Paul Cohen Thu, 11/08/2012 - 14:32
PDF
not migrated
LMP National Dashboard Guide #2: Getting Around
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Format:
PDF

Size:
8.5" x 11"

Intended audience:
UBT co-leads, sponsors and consultants

Best used:
Follow these simple instructions to access information regarding KP and team performance in each point of the Value Compass--quality, service, affordability and the workplace.

 

tool_national dashboard handout#2.pdf

Simple instructions for navigating the LMP National Dashboard. One of three guides in a series.

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LMP National Dashboard Guide #3: Reports

Submitted by Paul Cohen on Thu, 11/08/2012 - 14:32
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tool_national dashboard handout#3.pdf

Simple instructions for viewing and printing reports in the LMP National Dashboard. One of three guides in a series.

Non-LMP
Tool landing page copy (reporters)
LMP National Dashboard Guide #3: Reports

Format:
PDF

Size:
8.5" x 11"

Intended audience:
UBT co-leads, sponsors and consultants

Best used:
Use these instructions to view and print reports in the LMP National Dashboard. 

 

 

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LMP National Dashboard Guide #1: Logging In

Submitted by Paul Cohen on Thu, 11/08/2012 - 14:31
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tool_National Dashboard Handout #1.pdf

One of three simple cheat sheets for using the KP National Dashboard of performance metrics.

Non-LMP
Tyra Ferlatte
Tool landing page copy (reporters)
LMP National Dashboard Handout #1: Logging In

Format:
PDF

Size:
8.5" x 11"

Intended audience:
UBT co-leads, sponsors and consultants

Best used:
Follow these simple instructions to access information on KP and team performance on key metrics of the Value Compass.

 

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Keeping Better Track of Your Surgical Instruments

Submitted by Jennifer Gladwell on Thu, 11/01/2012 - 12:15
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pdsa_ Franklin head and neck_Co_jg_tf
Long Teaser

Colorado Head and Neck Surgery UBT puts a process in place to track expensive surgical instruments, almost completely eliminating losses and saving more than $25,000 a year.

Communicator (reporters)
Jennifer Gladwell
Editor (if known, reporters)
Tyra Ferlatte
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Some members of the Franklin Head and Neck unit-based team.
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Michele Boes, Michele.X.Boes@kp.org, 303-764-4422

Angela Peace, Angela.E.Peace@kp.org

Angela Garcia, Angela.M. Garcia@kp.org

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Headline (for informational purposes only)
Keeping Better Track of Your Surgical Instruments
Deck
Team creates inventory system and saves $25,000
Story body part 1

Surgeons need delicate and expensive tools to work.

And with 900 instruments being used and processed for reuse daily in a Head and Neck Surgery department, it’s not hard to lose an instrument.

But replacement at several hundred dollars a pop is expensive.

So, when the Head and Neck team at the Franklin Medical Office in Colorado heard that a reduced budget would not cover lost instruments, team members knew they had to act.

“When we came up to the crisis, we brainstormed through it,” says labor co-lead Angela Garcia, RN, and UFCW Local 7 member.

The team tested several ideas, including color-coding instruments with tape—a change that wasn’t adopted because of infection control issues and it didn’t work.

Then the team tried divvying up the instruments among the 20 patient rooms and two procedure rooms. That didn’t work, either, because each physician has his or her own preference for certain instruments, and the staff didn’t know where the instruments would be needed.

 “Nobody was taking responsibility of the instruments,” Garcia says. “We needed to hold people responsible for what they were using.”

The UBT purchased plastic bead boxes from a local craft store and labeled each box by nurse. The nurse was in charge of the box, just as a store clerk is responsible for a cash box. Nurses checked the inventory at the beginning and end of each shift to make sure their boxes balance, and if something was missing, they were responsible for finding it.

The team also took time to educate the entire staff about the process, and explain both how valuable and how fragile the instruments are. This helped everyone understand the reason for the change, and inspired everyone to be more responsible.

“I think the idea of coming up with the system was ingenious,” says Liz Vandyck, a clinical audiologist and member of UFCW Local 7. The team also did monthly audits to measure success.

The team had spent more than $26,000 replacing 300 lost instruments. A year after the successful test of change, only five instruments needed replacing—two were lost and three were broken.

“This was a really interesting way to solve the problem,” says Lorana Brass, MD, one of the department's physicians.

For more about this team's work to share with your team and spark performance improvement ideas, download a poster or PowerPoint.

 

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Polish Your Skills, Save the Planet

Submitted by anjetta.thackeray on Tue, 10/30/2012 - 11:34
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Sty_wfd_greenjobs
Long Teaser

Learn how EVS frontline workers are advancing their careers--and making Kaiser Permanente greener.

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Non-LMP
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Non-LMP
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Leroy Alaman, operations manager for the EVS department at the Los Angeles Medical Center, demonstrates battery recharging.
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Additional resources

Ben Hudnall Memorial Trust: http://benhudnallmemorialtrust.org/

SEIU UHW-West and Joint Employer Education Fund: http://www.seiu-uhweduc.org/

Healthcare Initiatives: http://www.doleta.gov/brg/indprof/health.cfm

Collaborate (reporters)
Collaborate
Waste not
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Career Development Resources

Here are some tools to help you advance.

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Polish your skills, save the planet
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Southern California EVS teams go green with new certificate program
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Cutting waste and saving money for Kaiser Permanente members and patients is good. But 350 Environmental Service workers in Southern California are taking that mission a step further by tending to Mother Earth as well.

Kaiser Permanente and two Labor Management Partnership-funded workforce development trusts are among the health care partners nationwide that are training frontline workers and managers in improved recycling, waste disposal, energy conservation and other green practices. The U.S. Department of Labor and the Healthcare Career Advancement Program, a national partnership of unions and hospitals, are leading the effort.

“‘Carbon footprint’ is a phrase that’s thrown around a lot,” says Milford “Leroy” Alaman, EVS operations manager at the Los Angeles Medical Center. “Now our staff is able to understand that when you are talking about conserving energy, water and electricity, you are talking about looking at the resources we have in our facility and holding on to just what we need instead of creating more waste for us and the planet.”

Leading change at work

Along the way, these “green teams” also are reducing operating costs, enhancing employee skills and morale, and improving patient and workplace safety. 

For example, the EVS department is now using environmentally friendly microfiber mops to clean a single patient room. This has the benefit of not spreading infections between rooms and preventing lifting and straining injuries caused by wringing traditional mops and hauling buckets of water.

The department also has started a project that is reducing the cost and trouble of replacing the 500 D-cell batteries used in the hospital restrooms’ automatic towel dispensers. The traditional batteries wore out in a matter of weeks—costing about $3,000 a year to replace and adding some 6,000 batteries a year to local waste or reprocessing streams. Starting in February 2012, workers installed new rechargeable batteries. Overall, EVS' green projects, including the use of rechargeable batteries, are saving an estimated $12,000 a year.

Enhancing skills, raising sights

“I feel better having conversations with anyone…doctors, nurses, I can tell them how to be green,” says EVS attendant Jose Velasco, an SEIU UHW member and a recent graduate of a green certification course offered at West Los Angeles Community College.

The program also was piloted at KP Riverside Medical Center, where the EVS unit-based team is reaching out to others with its newfound expertise. Now an EVS member is embedded with the Operating Room UBT—with others to follow—to help tackle waste and hygiene problems there.

The SEIU UHW-West & Joint Employer Education Fund and the Ben Hudnall Memorial Trust have helped underwrite the cost of the training for Kaiser Permanente’s LMP-represented workers. Eventually, frontline workers may be able to use their certifications for higher pay and promotions as medical center “green leads,” a program that would be negotiated between KP and the unions.

But the training already is making a difference to workers as well as to KP and the community. “They have more tools, more knowledge, so they are able to catch things,” says Angel Pacheco, management co-lead of the EVS UBT at Riverside. “We talked about saving the environment for future generations.”

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PPT: New Printers Lead to Shorter Lines

Submitted by Kellie Applen on Fri, 10/26/2012 - 15:48
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ppt_colo_printers_shorter_lines

This PowerPoint slide, from the November/December 2012 Bulletin Board Packet, features a Colorado UBT that saved money and reduced customer complaints by tackling a printer problem.

Non-LMP
Tool landing page copy (reporters)
PPT: UBT tackles printer problem

Format:
PPT

Size:
1 Slide

Intended audience:
LMP employees, UBT consultants, improvement advisers

Best used:
This PowerPoint slide features a Colorado UBT that saved money and reduced customer complaints by tackling a printer problem. Use in presentations to show some of the methods used and the measurable results being achieved by unit-based teams across Kaiser Permanente.

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PPT: Team Hailed for Cutting Taxi Costs

Submitted by Kellie Applen on Fri, 10/26/2012 - 11:21
Region
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Taxonomy upgrade extras
ppt_northwest_north_lancaster_medical_office

This PowerPoint slide, from the November/December 2012 Bulletin Board Packet, features a Northwest UBT that saved department money by using an in-house courier to deliver lab specimens rather than a taxi.

Non-LMP
Tool landing page copy (reporters)
Poster: Lab hailed for cutting taxi costs

Format:
PPT

Size:
1 Slide

Intended audience:
LMP employees, UBT consultants, improvement advisers

Best used:
This PowerPoint slide features a Northwest UBT that saved department money by using an in-house courier to deliver lab specimens rather than a taxi. Use in presentations to show some of the methods used and the measurable results being achieved by unit-based teams across Kaiser Permanente.

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Poster: Help Teams Grow

Submitted by Kellie Applen on Fri, 09/28/2012 - 10:56
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Format
Content Section
Taxonomy upgrade extras
bb_help_your_teams_grow

This poster features a checklist UBT co-leads and sponsors may use to help teams develop.

Non-LMP
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Poster: Help Teams Grow

Format:
PDF

Size:
8.5” x 11”

Intended audience:
Unit-based teams and UBT sponsors

Best used:
Set your team up with these 10 tips and point them down the road to success.

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Georgia
bulletin board packet
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Poster: Supporting Teams, Changing KP

Submitted by Kellie Applen on Fri, 09/28/2012 - 10:52
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Format
Content Section
Taxonomy upgrade extras
bb_supporting_teams_change_KP

This poster features UBT sponsorship advice from Priya Smith, a UBT sponsor in Kaiser Permanente's Northern California region.

Non-LMP
Tool landing page copy (reporters)
Poster: Supporting Teams, Changing KP

Format:
PDF (color and black and white)

Size:
8.5” x 11”

Intended audience:
Unit-based teams and UBT sponsors

Best used:
This poster features UBT sponsorship advice from Priya Smith, a sponsor in Kaiser Permanente's Northern California region. Post on bulletin boards, in break rooms and other staff areas.

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bulletin board packet
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