Culture

Attendance Incentives

Submitted by kevino on Wed, 06/30/2010 - 05:30
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Attendance incentives

This list is adapted from material prepared by the National Attendance Program Strategic Planning Incentives task team.

Jennifer Gladwell
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Attendance Incentives

Format:
PDF

Size:
8.5” x 11”

Intended audience:
Frontline employees

Best used: 
Share these tips for gaining better attendance with team members in huddles and meetings.

 

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Seven Principles for Work Groups

Submitted by Kristi on Sun, 06/20/2010 - 19:33
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Seven Principles for Work Groups

A list of seven key principles for effective work groups. Managers and union stewards can refer to it for their joint responsibilities.

Tyra Ferlatte
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Format:
PDF

Size:
8.5 x 11

Intended Audience:
UBT co-leads, managers and union stewards

Best used:
A list of seven key principles for effective work groups. Managers and union stewards can refer to it for their joint responsibilities.

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The Kaiser Permanente Labor Management Partnership: The First Five Years

Submitted by Kristi on Sun, 06/20/2010 - 19:07
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The Kaiser Permanente Labor Management Partnership: The First Five Years

This case study analyzes the evolution of the Labor Management Partnership at Kaiser Permanente from its inception in 1997 to June 2002 and identifies a set of critical issues and challenges the parties will face in moving forward.

Non-LMP
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KP LMP: The First Five Years

Format:
PDF

Size:
66 pages

Intended audience:
Managers; UBT consultants, co-leads and sponsors

Best used:
This case study analyzes the evolution of the Labor Management Partnership at Kaiser Permanente from its inception in 1997 to June 2002 and identifies a set of critical issues and challenges the parties will face in moving forward.

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MIT Study of LMP 2002-2004

Submitted by Kristi on Sun, 06/20/2010 - 19:07
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MIT Study of LMP 2002-2004

This report analyzes LMP's evolution from 2002 to 2004 and identifies critical issues and challenges moving forward.

Non-LMP
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MIT Study of LMP 2002-2004

Format:
PDF

Size:
53 pages

Intended audience:
Managers; UBT consultants, co-leads and sponsors

Best used:
This report analyzes the KP Labor Management Partnership's evolution from 2002 to 2004 and identifies critical issues and challenges moving forward.

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Helen Bevan on Social Movements: Theory and Practice

Submitted by kevino on Sat, 06/19/2010 - 12:18
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Social Movements: Theory and Practice -- Helen Bevan

Helen Bevan's presentation from the 2009 Union Delegates Conference, April 17-19 in San Jose, California.

Non-LMP
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Social movements: theory and practice -- Helen Bevan

Format:
PDF

Size:
70 pages; 8.5 x 11”

Intended audience:
Health workers and professionals interested in improving care

Original use:
From a workshop by Helen Bevan of the British National Health Service Institute for Innovation and Improvement. The workshop showed participants how to:

  • Understand the evidence and make the case for a new way of thinking about health and service improvement
  • Apply 5 key principles for achieving radical change in order to:
    • generate change and improvement by connecting with hearts and minds
    • unleash energy to mobilize large-scale change in a health care setting
    • build a sense of shared commitment to sustain improvement

 

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Applying Social Movements to Health Care Improvement and Reform

Submitted by kevino on Sat, 06/19/2010 - 12:13
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Applying Social Movements to Health Care Improvement and Reform

Helen Bevan's presentation on how the health care industry can use lessons from social movements to inspire change. 

Non-LMP
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Applying Social Movements to Health Care Improvement and Reform

Format:
PDF

Size:
47 pages; 8.5” x 11”

Intended audience:
Health professionals and workers interested in improving care

Best used:
Take these concepts from a plenary presentation by Helen Bevan of the British National Health Service at the 2009 Union Delegates Conference and inspire your team with lessons on innovation and change from social movements.

 

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Unit-Based Team Toolkit: Rewards, Recognition

Submitted by Kristi on Sun, 06/13/2010 - 18:06
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Unit-Based Team Toolkit - Section 7

The purpose of the Unit-Based Team (UBT) Toolkit is to supply job aids, tools and templates for unit-based team co-leads to use in leading their teams as they engage in performance improvement and learning. The toolkit is organized into nine sections. This is Section 7.

Tyra Ferlatte
Tool landing page copy (reporters)

Format:
PDF

Size:
Six pages, 8.5" x 11"

Intended audience:
Unit-based team members and co-leads, frontline managers, workers and physicians

Best used: 
To gain insight into celebrating accomplishments and inspiring your team.

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Unit-Based Team Toolkit: Improving Performance

Submitted by Kristi on Sun, 06/13/2010 - 18:06
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Unit-Based Team Toolkit - Section 4

The purpose of the Unit-Based Team (UBT) Toolkit is to supply job aids, tools and templates for unit-based team co-leads to use in leading their teams as they engage in performance improvement and learning. The toolkit is organized into nine sections. This is Section 4.

Tyra Ferlatte
Tool landing page copy (reporters)

Format:
PDF and Word DOC

Size:
32 pages, 8.5" x 11"

Intended audience:
Unit-based team members and co-leads, frontline managers, workers and physicians

Best used: 
Learn how to get your team to collaborate, meet their goals and complete the Rapid Improvement Process (RIM).

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Unit-Based Team Toolkit: Introduction

Submitted by Kristi on Sun, 06/13/2010 - 18:06
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Unit-Based Team Toolkit - Overview

The purpose of the Unit-Based Team (UBT) Toolkit is to supply job aids, tools and templates for unit-based team co-leads to use in leading their teams as they engage in performance improvement and learning. The toolkit is organized into nine sections. This is the overview section.

Tyra Ferlatte
Tool landing page copy (reporters)

Format:
PDF

Size:
4 pages, 8.5" x 11"

Intended audience:
Unit-based team members and co-leads, frontline managers, workers and physicians

Best used: 
To help UBT co-leads learn how to engage their team in performance improvement.

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Unit-Based Team Toolkit (complete version)

Submitted by Kristi on Sun, 06/13/2010 - 18:06
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Unit-Based Team Toolkit

The purpose of the Unit-Based Team (UBT) Toolkit is to supply job aids, tools and templates for unit-based team co-leads to use in leading their teams in performance improvement and learning. The toolkit has nine sections. This is the full toolkit; individual sections are also available.

Tyra Ferlatte
Tool landing page copy (reporters)

Format:
PDF

Size:
138 pages, 8.5" x 11"

Intended audience:
Unit-based team members and co-leads, frontline managers, workers and physicians

Best used: 
To help UBT co-leads learn how to engage their team in performance improvement. Includes topics on communication, coaching and working with your sponsor.

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