Business Literacy Training Glossary
This tool includes a list of selected business terms used in the study of Kaiser Permanente business operations.
This tool includes a list of selected business terms used in the study of Kaiser Permanente business operations.
This poster, which appeared on the back cover of the Winter 2013 Hank, lists 10 ways to eliminate waste.
Format:
PDF
Size:
8.5" x 11"
Intended audience:
Frontline workers and managers
Best used:
To provide some variety and fun at a team meeting while testing your knowledge of business terms.
Use this crossword from the Winter 2013 Hank to provide some variety in your next meeting.
Have some fun—and reinforce the importance of reducing waste and saving KP money—by using this "Hank lib" at your team meeting. From the Winter 2013 issue of Hank.
This poster, which appears in the January/February 2013 Bulletin Board Packet, highlights a Georgia team that reduced duplicate medications listed in patient records.
Format:
PPT
Size:
1 Slide
Intended audience:
LMP employees, UBT consultants, improvement advisers
Best used:
This PowerPoint slide features a Maryland team that improved mammogram rates through better communication. Use in presentations to show some of the methods used and the measurable results being achieved by unit-based teams across Kaiser Permanente.
This PowerPoint slide, from the January/February 2013 Bulletin Board Packet, features a Maryland team that improved mammogram rates through better communication.
Format:
PDF
Size:
8.5” x 11”
Intended audience:
Frontline employees, managers and physicians
Best used:
Post on bulletin boards, in break rooms and other staff areas to share with your team how effective communication keeps the patient at the center of our work.
This poster, which appears in the January/February 2013 Bulletin Board Packet, highlights a Maryland team that improved its mammogram screening rate.
This PowerPoint slide, from the January/February 2013 Bulletin Board Packet, features a Colorado UBT that found a way to better track its instruments and save thousands of dollars.
This poster, which appears in the January/February 2013 Bulletin Board Packet, highlights a Colorado team that found a way to better keep track of its surgical instruments and save thousands of dollars.
This PowerPoint slide, from the January/February 2013 Bulletin Board Packet, features a Georgia UBT that reduced duplicate medications listed in patient records.