10 Essential Tips for Improving Member Experience

Submitted by Kellie Applen on Thu, 08/23/2012 - 09:56

New members' experiences can be challenging—check out these tips for making them the best they can be.

Non-LMP
Editor (if known, reporters)
Tyra Ferlatte
Status
Released
Tool Type
Tip Sheets
Format
PDF
Keywords
10 essential tips
Topics
Service
tips_improve_member_experience
Tool landing page copy (reporters)

Format: 
PDF

Size: 
8.5" x 11"

Intended audience: 
Frontline employees, managers and physicians, and UBT consultants.

Best used:
Help guide your team to making new members' experiences great ones; post on bulletin boards and discuss in team meetings as a starting point for team discussions and brainstorming.

 

Headline (for informational purposes only)
10 Essential Tips for Improving the New Member Experience
Tracking (editors)
Date of publication
Obsolete (webmaster)
not migrated
Archived content
Live, non-archived content
Medium Teaser

Welcome new members warmly with these tips on improving their first experiences.  

Short Teaser

Roll out the red carpet for our new members.

This has been edited
1
Content Type
Tool
Content Goal
Instruct
Subject
New member experience
Member services
Unit-based teams
Growth
Service
LMP Focus Areas
LMP Concepts
Departments
Unit-based team concepts
Value Compass Concepts