Communication

Asking Good Questions Kristi Mon, 05/31/2010 - 21:44
PDF
lmpartnership.org
not migrated
Unit-based Teams
Tool Type
Format
Running Your Team
Taxonomy upgrade extras

When coaching or problem solving, ask thoughtful questions to engage the other person and help them increase their capacity for solving problems on their own. Thoughtful questions motivate the coachee to think, analyze, speculate and express feelings.

Asking Good Questions

When coaching or problem solving, ask thoughtful questions to engage the other person and help them increase their capacity for solving problems on their own. Thoughtful questions motivate the coachee to think, analyze, speculate and express feelings.

Non-LMP
Released

SuperScrubs: It All Adds Up!

Submitted by Beverly White on Wed, 06/14/2017 - 15:40
Tool Type
Format
Running Your Team
Hank
hank51_superscrubs

Our comic superhero shows how every part of what you do adds value.

Tyra Ferlatte
Tyra Ferlatte
Tool landing page copy (reporters)
SuperScrubs: It All Adds Up!

Format:
PDF (color or black and white)

Size:
8.5" x 11"

Intended audience:
Anyone with a sense of humor

Best used:
Our comic superhero shows that our values all add up to our value.

Released
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Quality
Transforming KP
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PDF
hank
not migrated
Flier Templates Laureen Lazarovici Thu, 05/18/2017 - 18:02
not migrated
Flyer Templates
Format
Running Your Team
Keywords
Content Section

Format:
DOC

Size:
8.5" x 11"

Intended audience:
UBT consultants and co-leads as well as public affairs professionals who need to spread the word about an LMP issue. 

Best used:
Fill in and print out these color fliers and hand out or post on bulletin boards. 

flyer templates

Need to spread the word fast? Download one of five flier templates, fill in your text, print out and you're done! These are Word templates, so no fancy software (or design skills!) are needed. 

Laureen Lazarovici
Developing
Breakthrough Conversations Laureen Lazarovici Thu, 04/27/2017 - 13:19
tips (checklist, etc.)
PDF
not migrated
Tools for a Difficult Conversation
Tool Type
Format
Running Your Team
Topics
Role

Format:
PDF

Size:
8.5" x 11"

Intended audience:
Unit-based team members, champions, consultants, union representatives, and management and labor leads working in partnership on a range of collaborative issues. This guide can help you escalate unresolved problems, build trust with colleagues, and improve your personal communications skills.

Best used:
Refer to this resource when you are preparing to give feedback and delve deeper into a difficult situation, or to prepare to respond to feedback or a request to discuss an issue.

 

flyer_Breakthrough Conversations_STATE

When it's time to have a difficult conversation in your work life--or even personal life--use these tips and tools to make it go smoothly. Focus on the five-step STATE skills: share, tell, ask, talk, encourage. 

Non-LMP
Done
What's Your Phrase Coloring Page Beverly White Tue, 03/14/2017 - 15:51
poster
PDF
PDF (B&W version)
hank
lmpartnership.org
not migrated
Transforming KP
Backcover: What's a phrase that helps you keep your cool in a tense situation?
Tool Type
Format
Running Your Team
Topics
Hank
Taxonomy upgrade extras

Format: PDF (color and black and white)

Size: 8.5" x 11"

Intended audience: Frontline workers, unit-based teams

Best used: Write in the box a phrase that helps you keep your cool in a tense situation. Color the diagram and hang in your work space. 

poster_what's_your_phrase_coloring_page

What's a phrase that helps you keep your cool in a tense situation?

Jennifer Gladwell
Tyra Ferlatte
Released

SuperScrubs: From the Ground Up

Submitted by Beverly White on Tue, 03/14/2017 - 15:48
Tool Type
Format
Running Your Team
Topics
Hank
hank50_superscrubs

Our comic superhero shows how everyone has a part in solving problems in their department's UBT.

Tyra Ferlatte
Tyra Ferlatte
Tool landing page copy (reporters)
SuperScrubs: From the Ground Up

Format:
PDF (color and black and white)

Size:
8.5" x 11"

Intended audience:
Anyone with a sense of humor

Best used:
Our comic superhero helps make it clear that everyone has a part in solving problems in their department's UBT.

Released
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PDF (B&W version)
Quality
Transforming KP
Obsolete (webmaster)
PDF
hank
not migrated

SuperScrubs: I'm in a UBT—and So Are You!

Submitted by Beverly White on Wed, 12/07/2016 - 13:11
Tool Type
Format
Running Your Team
Topics
Hank
hank49_superscrubs

Our comic superhero helps make it clear that everyone is part of their department's UBT.

Tyra Ferlatte
Tyra Ferlatte
Tool landing page copy (reporters)
SuperScrubs: I'm In a UBT — And So Are You

Format:
PDF

Size:
8.5" x 11"

Intended audience:
Anyone with a sense of humor

Best used:
Our comic superhero helps make it clear that everyone is part of their department's UBT.

Released
Tracking (editors)
Obsolete (webmaster)
not migrated

Spread the Word: Tips to Keep Your Team Functioning

Submitted by Beverly White on Wed, 12/07/2016 - 13:05
Tool Type
Format
Running Your Team
Hank
hank49_tool_spread_the_word_tips_to_keep_team_functioning

Try these tips to keep your team running smoothly and communicating well. 

Tyra Ferlatte
Tyra Ferlatte
Tool landing page copy (reporters)
Spread the Word

Format:
PDF

Size:
8.5" x 11"

Intended audience:
Frontline workers, managers and physicians

Best used:
When you need to improve how smoothly your team runs and improve communication, try these tips.

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Engage Your Entire Team

Submitted by Beverly White on Wed, 12/07/2016 - 12:52
Tool Type
Format
Running Your Team
Topics
Hank
hank49_tool_engage_your_entire_team

Use these tips to engage your entire team.

Tyra Ferlatte
Tyra Ferlatte
Tool landing page copy (reporters)
Engage Your Entire Team

Format:
PDF

Size:
8.5" x 11"

Intended audience:
Frontline workers, managers and physicians

Best used:
When you want to engage your entire team, try these tips.

Released
Tracking (editors)
Obsolete (webmaster)
PDF
hank
not migrated

Free to Speak: A Nurse Shows the Way

Submitted by Kellie Applen on Mon, 11/07/2016 - 14:25
Tool Type
Running Your Team
Topics
Taxonomy upgrade extras
poster_free_to_speak

A Kaiser Permanente nurse talks about our #FreeToSpeak culture.

Non-LMP
Non-LMP
Tool landing page copy (reporters)

Format: PDF

Size: 8.5" x 11"

Intended audience: Frontline workers, unit-based teams

Best used: Post these inspiring words from a nurse on our #FreeToSpeak culture on your department's bulletin board or in a break room.  

Released
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Obsolete (webmaster)
poster
PDF
Southern California
lmpartnership.org
not migrated