LMP Concepts

LMP National Dashboard Guide #1: Logging In

Submitted by Paul Cohen on Thu, 11/08/2012 - 14:31
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Taxonomy upgrade extras
tool_National Dashboard Handout #1.pdf

One of three simple cheat sheets for using the KP National Dashboard of performance metrics.

Non-LMP
Tyra Ferlatte
Tool landing page copy (reporters)
LMP National Dashboard Handout #1: Logging In

Format:
PDF

Size:
8.5" x 11"

Intended audience:
UBT co-leads, sponsors and consultants

Best used:
Follow these simple instructions to access information on KP and team performance on key metrics of the Value Compass.

 

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Polish Your Skills, Save the Planet

Submitted by anjetta.thackeray on Tue, 10/30/2012 - 11:34
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Sty_wfd_greenjobs
Long Teaser

Learn how EVS frontline workers are advancing their careers--and making Kaiser Permanente greener.

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Non-LMP
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Non-LMP
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Leroy Alaman, operations manager for the EVS department at the Los Angeles Medical Center, demonstrates battery recharging.
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Additional resources

Ben Hudnall Memorial Trust: http://benhudnallmemorialtrust.org/

SEIU UHW-West and Joint Employer Education Fund: http://www.seiu-uhweduc.org/

Healthcare Initiatives: http://www.doleta.gov/brg/indprof/health.cfm

Collaborate (reporters)
Collaborate
Waste not
Highlighted stories and tools (reporters)
Career Development Resources

Here are some tools to help you advance.

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Polish your skills, save the planet
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Southern California EVS teams go green with new certificate program
Story body part 1

Cutting waste and saving money for Kaiser Permanente members and patients is good. But 350 Environmental Service workers in Southern California are taking that mission a step further by tending to Mother Earth as well.

Kaiser Permanente and two Labor Management Partnership-funded workforce development trusts are among the health care partners nationwide that are training frontline workers and managers in improved recycling, waste disposal, energy conservation and other green practices. The U.S. Department of Labor and the Healthcare Career Advancement Program, a national partnership of unions and hospitals, are leading the effort.

“‘Carbon footprint’ is a phrase that’s thrown around a lot,” says Milford “Leroy” Alaman, EVS operations manager at the Los Angeles Medical Center. “Now our staff is able to understand that when you are talking about conserving energy, water and electricity, you are talking about looking at the resources we have in our facility and holding on to just what we need instead of creating more waste for us and the planet.”

Leading change at work

Along the way, these “green teams” also are reducing operating costs, enhancing employee skills and morale, and improving patient and workplace safety. 

For example, the EVS department is now using environmentally friendly microfiber mops to clean a single patient room. This has the benefit of not spreading infections between rooms and preventing lifting and straining injuries caused by wringing traditional mops and hauling buckets of water.

The department also has started a project that is reducing the cost and trouble of replacing the 500 D-cell batteries used in the hospital restrooms’ automatic towel dispensers. The traditional batteries wore out in a matter of weeks—costing about $3,000 a year to replace and adding some 6,000 batteries a year to local waste or reprocessing streams. Starting in February 2012, workers installed new rechargeable batteries. Overall, EVS' green projects, including the use of rechargeable batteries, are saving an estimated $12,000 a year.

Enhancing skills, raising sights

“I feel better having conversations with anyone…doctors, nurses, I can tell them how to be green,” says EVS attendant Jose Velasco, an SEIU UHW member and a recent graduate of a green certification course offered at West Los Angeles Community College.

The program also was piloted at KP Riverside Medical Center, where the EVS unit-based team is reaching out to others with its newfound expertise. Now an EVS member is embedded with the Operating Room UBT—with others to follow—to help tackle waste and hygiene problems there.

The SEIU UHW-West & Joint Employer Education Fund and the Ben Hudnall Memorial Trust have helped underwrite the cost of the training for Kaiser Permanente’s LMP-represented workers. Eventually, frontline workers may be able to use their certifications for higher pay and promotions as medical center “green leads,” a program that would be negotiated between KP and the unions.

But the training already is making a difference to workers as well as to KP and the community. “They have more tools, more knowledge, so they are able to catch things,” says Angel Pacheco, management co-lead of the EVS UBT at Riverside. “We talked about saving the environment for future generations.”

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Word Search: Spreading the Word

Submitted by tyra.l.ferlatte on Wed, 10/24/2012 - 18:03
Tool Type
Format
Running Your Team
wordsearch_spreadingtheword

Use this word search to provide some variety in your next meeting.

Non-LMP
Tyra Ferlatte
Tool landing page copy (reporters)
Word Search: Spreading the Word

Format:
PDF

Size:
8.5" x 11"

Intended audience:
Frontline workers, managers and physicians

Best used:
When you need to break it up next time, use this word search about electronic communications and other marketing terms.

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Word Search: Patient Safety

Submitted by tyra.l.ferlatte on Wed, 10/24/2012 - 17:54
Tool Type
Format
wordsearch_patientsafety

Use this word search to provide some variety in your next meeting.

Non-LMP
Tyra Ferlatte
Tool landing page copy (reporters)
Word Search: Patient Safety

Format:
PDF

Size:
8.5" x 11"

Intended audience:
Frontline workers, managers and physicians

Best used: 
For the times when you want to take a light approach to a serious topic at a team meeting. This word search includes patient safety terms.

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Word Search: Path to Performance

Submitted by tyra.l.ferlatte on Wed, 10/24/2012 - 17:50
Tool Type
Format
wordsearch_pathtoperformance

Use this word search to provide some variety in your next meeting.

Non-LMP
Tyra Ferlatte
Tool landing page copy (reporters)
Word Search: Path to Performance

Format:
PDF

Size:
8.5" x 11"

Intended audience:
Frontline workers, managers and physicans

Best used:
Provide some variety and fun at a team meeting with this puzzle. 

 

 

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Word Scramble: Partnership Fundamentals

Submitted by tyra.l.ferlatte on Wed, 10/24/2012 - 17:45
Tool Type
Format
Topics
wordscramble_partnershipfundamentals

Use this word scramble to provide some variety in your next meeting.

Non-LMP
Tyra Ferlatte
Tool landing page copy (reporters)
Word Scramble: Partnership Fundamentals

Format:
PDF

Size:
8.5" x 11"

Intended audience:
Frontline workers, managers and physicians

Best used:
To provide some variety and fun at a meeting while helping team members learn partnership concepts.

 

 

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Word Scramble: Attendance Essentials

Submitted by tyra.l.ferlatte on Wed, 10/24/2012 - 17:41
Tool Type
Format
Topics
wordscramble_attendanceessentials

Use this word scramble to provide some variety in your next meeting.

Non-LMP
Tyra Ferlatte
Tool landing page copy (reporters)

Format:
PDF

Size:
8.5" x 11"

Intended audience:
Frontline workers, managers and physicians

Best used:
To provide some variety and fun at a team meeting. This word scramble underscores concepts about attendance. 

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UBT Facilitative Support Plan

Submitted by Vaughn.R.Zeitzwolfe on Mon, 10/08/2012 - 16:54
Tool Type
Format
Content Section

Developmental support is a key element in helping teams move along the Path to Performance. This worksheet helps consultants, advisors, sponsors and co-leads map out a support plan.

Non-LMP
NOTE: Description in worksheet is a little over twice as long as it is here for better communication of purpose, while keeping this section below 300 characters.
For Leadership 1-5, Use of Tools 1-5
Tool landing page copy (reporters)
UBT Facilitative Support Plan

Format:
Word document

Size:
8.5" x 11"

Intended audience:
Support staff including consultants, advisors, co-leads, and sponsors

Best used:
Developmental support is a key element in the successful implementation of transitioning UBTs. Support teams must be aware of the three behavioral "levers" they can pull to effectively help a team: expressing (what you say), modeling (what you do), and reinforcing (how you back it up). Use this form when beginning to work with a support consultant or advisor.

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Poster: Ask Your Sponsor for Help

Submitted by Kellie Applen on Fri, 09/28/2012 - 11:28
Tool Type
Format
bb_ask_sponsors_help

This poster lists the ways in which sponsors can help unit-based teams.

Non-LMP
Tool landing page copy (reporters)
Supporting teams, changing KP

Format:
PDF (color and black and white)

Size:
8.5” x 11”

Intended audience:
Unit-based teams and UBT sponsors

Best used:
This poster features a checklist UBT co-leads and sponsors may use to help teams develop. Post on bulletin boards, in break rooms and other staff areas.

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bulletin board packet
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Poster: Supporting Teams, Changing KP

Submitted by Kellie Applen on Fri, 09/28/2012 - 10:52
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Format
Content Section
Taxonomy upgrade extras
bb_supporting_teams_change_KP

This poster features UBT sponsorship advice from Priya Smith, a UBT sponsor in Kaiser Permanente's Northern California region.

Non-LMP
Tool landing page copy (reporters)
Poster: Supporting Teams, Changing KP

Format:
PDF (color and black and white)

Size:
8.5” x 11”

Intended audience:
Unit-based teams and UBT sponsors

Best used:
This poster features UBT sponsorship advice from Priya Smith, a sponsor in Kaiser Permanente's Northern California region. Post on bulletin boards, in break rooms and other staff areas.

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bulletin board packet
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