Trusts Build Job Skills and Careers
From earning a degree to learning best practices, Kaiser Permanente employees are using the 2 Labor Management Partnership-supported education trusts in record numbers.
From earning a degree to learning best practices, Kaiser Permanente employees are using the 2 Labor Management Partnership-supported education trusts in record numbers.
What is the financial impact of the improvements your unit-based team is making? Use these tips to find out and help our whole organization become more effiecient, enabling us to offer affordable care.
Kaiser Permanente can sometimes have a culture of "not invented here." That wastes a lot of time and resources when teams are trying to solve problems. Spreading and adapting proven practices can move us to a culture of "proudly discovered elsewhere."
This short animated video shows how the Rapid Improvement Model makes performance improvement a piece of cake.
This animated video shows how the Rapid Improvement Model makes performance improvement a piece of cake. Watch it to see how the process can work for your team.
Produced by Kellie Applen and Paul Erskine
Animation by Piehole.TV
Format:
PDF
Size:
8.5" x 11"
Intended audience:
Frontline workers, managers and physicans
Best used:
This crossword demonstrates what skills are needed to navigate the future; use it to provide some variety and fun at a team meeting.
Use this crossword puzzle in your next meeting and help your team navigate the future and learn the skills needed in years ahead.
This 10-page deck gives real-world examples of how unit-based teams are leading change, saving money and raising the bar on performance across Kaiser Permanente.
During this lesson, you will learn how the Rapid Improvement Model Plus (RIM +) provides you and your team an easy, structured way to quickly identify and test ways to improve performance.
Watch this short video and be inspired to start a waste walk — and help make KP more affordable — today.
See how taking simple steps to reduce waste in your department can make you a superhero at Kaiser Permanente.
In 1997, forward-looking leaders of Kaiser Permanente and 26 unions took a chance on a different way of working--in partnership. After 20 years, our Labor Management Partnership has proved to be a game-changer. See how we are marking 20 years of partnership.
Forty percent of U.S. marriages end in divorce after an average of eight years. Most business partnerships fail to meet expectations. And most campaigns end when they achieve their goals or the world moves on.
But the Labor Management Partnership between Kaiser Permanente and the Coalition of Kaiser Permanente Unions has beaten the odds: October 2017 marks the 20th anniversary of the partnership’s founding, making it by far the largest, longest-running and most sweeping such partnership in the country.
We’ve accomplished a lot together. And in a world of change, sustaining a healthy long-term relationship is an achievement in itself. A key to our success has been the willingess to honestly reflect on our successes, failures, and opportunities to improve.
By working in partnership, says Kaiser Permanente Chairman and CEO Bernard Tyson, “We have tapped into the potential of smart people all over the organization coming here every single day trying to figure out, ‘How do I improve quality, how do I improve service, how do I improve affordability?’ That’s an incredible competitive advantage for the organization.”
This fall Kaiser Permanente and the union coalition will be celebrating those achievements with special events and employee outreach. It won’t be all cake and balloons, however. LMP regional councils, unit-based team sponsors and co-leads, and others will host reflection sessions where workers, managers and physicians can share their experiences, pain points and suggestions for the future of partnership. Participants will consider three questions:
Partnership is not easy, and the parties don’t always agree on things. So what’s kept it going?
“It’s nice if we can all get along,” says Tyson. “But most important, we’re here to get results.” Here are some of the results achieved in partnership:
All of the above have garnered attention from business, union and academic leaders over the years.
“The Labor Management Partnership is a shining example of how you bring labor and management together to produce results,” said Liz Shuler, secretary-treasurer of the AFL-CIO. “What I love about this model is the notion that, no matter where you work in the system, you have a place at the table and your voice is heard.”
Working in partnership also holds lessons that apply outside of work—including lessons that might have saved some of those failed marriages.
“If you are going to be a good partner and have a successful relationship, with a partner, kids, friends,” says a facilitator from 2015 national bargaining, “you have to have your partner’s needs in mind as well as your own.”
To learn more about LMP anniversary activities, visit the 20th Anniversary How-to Guide.
Format:
PDF
Size:
8.5" x 11", 2 pages
Intended audience:
Sponsors and leaders of unit-based teams, as well as anyone involved with performance improvement projects.
Best used:
Use as a reference guide to help choose which performance improvement tool to use for your projects.
This cheat sheet provides a quick overview of the performance improvement tools referenced in UBT Tracker, as well as where you can find the tool online.