Plan, do, study, act

Format:
PDF (color and black and white)

Size:
8.5" x 11"

Intended audience:
Frontline employees, managers and physicians

Best used:
This poster, for use on bulletin boards, in break rooms and other staff areas, spotlights a team that cut wait times in half by nipping the need for repeat studies.

Format:
PPT

Size:
1 slide

Intended audience:
LMP staff, UBT consultants and performance improvement advisers

Best used:
This Powerpoint slide highlights a team that boosted its scores on hand-washing observation surveys. Use in presentations to show some of the methods used and the measurable results being achieved by unit-based teams across Kaiser Permanente.

Format:
Word document

Size:
8.5" x 11"

Intended audience:
UBT members

Best used:
Use this tool when completing a PDSA cycle so you will have a record of what you did, the information you studied and what you will use from your tests of change.

Format:
Word document

Size:
8.5" x 11"

Intended audience:
UBT members

Best used:
Help your team members stay on track in meetings and huddles with this worksheet to document the PDSA cycle for a performance improvement test.

Format:
PDF (color and black and white)

Size:
8.5 x 11

Intended audience:
Frontline employees, managers and physicians

Best used:
This advice on small tests of change can help your team improve performance. Share on bulletin boards. in break rooms and in other staff areas.

Format:
PDF (color and black and white)

Size:
8.5" x 11"

Intended Audience:
Frontline employees, managers and physicians

Best used:
This poster features a pediatrics team that increased vaccine rates in children by administering shots in the exam room rather than an injection clinic. Post on bulletin boards, in break rooms and other staff areas.

Format:
PDF

Size:
21 pages, 8.5" x 11" 

Intended Audience:
UBT sponsors and leaders

Best used:
The purpose of this guide is threefold: to clarify how the role of leaders is changing, to provide tools that support leaders in this transition and to provide information about what UBT co-leads and team members are learning. This is section 4.3 of the guide.