KP has powerful tools for performance improvement. Unit-based teams have the ability to launch and sustain change. Here are 10 ways to bring together these unique tools, teams and techniques to better serve KP members and patients.
Staff members at the Primary Care department at the Bonita Medical Office in San Diego, Calif., found that when they streamlined supply orders, they saved far more than they had expected. Watch their story and become inspired.
Unit-based teams across Kaiser Permanente are looking for innovative ways to improve their work and save money, too. Staff members at the Primary Care department at the Bonita Medical Office in San Diego, Calif., found that when they streamlined supply orders, they saved far more than they had expected. And while there were some minor hiccups, it wasn’t as hard as they expected, either. Watch their story and become inspired.
When a Patient Mobility team at the Richmond Medical Center in Northern California consistently got patients out of bed and walking, not only did patients heal faster, their average length of stay dropped by a full day. That avoided huge costs for the small community hospital.
Sometimes better care is also the most cost-effective care. That’s what the Patient Mobility team at the Richmond Medical Center in Northern California found out. When team members consistently got patients out of bed and walking, not only did patients heal faster, their average length of stay dropped by a full day. That avoided huge costs for the small community hospital. Watch this story about the team.
These presentations from the Sept. 11, 2013, virtual UBT fair reveal how teams are improving the new member experience.
Quick tips, in six slides, for better PowerPoint presentations.
This guide is designed to help managers and union members jointly solve workplace problems and deal with employee performance concerns.
Unit-based teams’ union co-leads can help their teams transform the care experience for KP members, patients—and caregivers. These tips can build the skills to do just that.
The importance of giving new members extra attention is the focus of this cartoon from the Summer 2013 Hank.
Use this crossword from the Summer 2013 Hank to provide some variety in your next meeting.
Have some fun--and reinforce the importance of giving members a warm greeting--by using this "Hank lib" at your team meeting. From the Summer 2013 Hank.