LMP Processes

Find Better Solutions

Request Number
VID-172_Find_Better_Solutions
Long Teaser

This short animated video explains how interest-based problem solving works and why it is so powerful.

Communicator (reporters)
Non-LMP
Editor (if known, reporters)
Tyra Ferlatte
Video Media (reporters)
Download File URL
http://content.jwplatform.com/videos/JXzItQSx-iq13QL4R.mp4
Running Time
2:00
Status
Released
Tracking (editors)
Flash
Date of publication

This short animated video explains how interest-based problem solving works and why it is so powerful.

Produced by Paul Erskine and Kellie Applen
Animation by Piehole.TV

 

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Consensus Decision Making Continuum

Submitted by Laureen Lazarovici on Thu, 02/22/2018 - 14:49
Region
Tool Type
Format
Topics
Role
ED-1280

Employees increasingly make more decisions regarding how our work is accomplished. This chart will help you determine which decision-making process is most appropriate for your situation.

Laureen Lazarovici
Tool landing page copy (reporters)
Consensus Decision Making Continuum

Format:
PDF and PPT slide

Size:
8.5" x 11"

Intended audience:
Leaders at any level who need to articulate what process will be used to make a decision. 

Best used:
Hand out at meetings or use in presentations when discussing consensus decision making and interest based problem solving. 

You may also be interested in Interest-Based Problem Solving: A Step-by-Step Guide

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Employment and Income Security Agreement

Submitted by Laureen Lazarovici on Wed, 02/14/2018 - 16:37
Tool Type
Format
Keywords

A printer-friendly PDF of the Employment and Income Security Agreement, reached in 1999, which provides retraining and redeploying for workers displaced by emerging technology or workforce changes. 

Laureen Lazarovici
Tool landing page copy (reporters)
Employment and Income Security Agreement

Format:
PDF

Size:
6 pages

Intended audience:
Employees, managers and leaders at all levels interested in the Employment and Income Security Agreement. 

Best used:
Download when you need a printer-friendly PDF of the agreement. The agreement is also available online

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How to Use LMPartnership.org Kellie Applen Wed, 02/14/2018 - 09:09
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Keywords
Long Teaser

Need a poster, video or article to share with your team? Looking for a copy of your union’s contract? This training will show you how to easily find and share information on LMPartnership.org from your desktop and your smartphone.
 

Story body part 1

Need a poster, video or article to share with your team? Looking for a copy of your union’s contract? This training will show you how to easily find and share information on LMPartnership.org from your desktop and your smartphone.

 

Training description

LMPartnership.org contains many tools employees, managers and teams need at work. This interactive training will show you and your colleagues how to navigate the site. You'll learn how to quickly locate, save and share successful practices, Path to Performance tips, icebreakers for your UBT meeting, and more. 

 

Path to Performance

Levels 1—5

Duration

Usually 30 minutes to 60 minutes. Can be customized to suit your team’s needs.

 

Who should attend

This in-person training is for unit-based teams, LMP councils, unit/departments, and other groups.

 

Communicator (reporters)
Non-LMP
Editor (if known, reporters)
Non-LMP
Only use image in listings (editors)
not listing only
Status
Developing

Unit-Based Team Member Workshop (classroom)

Submitted by Laureen Lazarovici on Tue, 01/30/2018 - 12:06
Topics
Request Number
LSR-1983
Long Teaser

This course is designed to help frontline staff understand their role in a unit-based team.

Communicator (reporters)
Laureen Lazarovici
Editor (if known, reporters)
Tyra Ferlatte
Photos & Artwork (reporters)
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not listing only
Highlighted stories and tools (reporters)
Get the Tools

Being a member of a unit-based team can be a new way of working for many people. Use these tools to make the most of it. 

Status
Developing
Tracking (editors)
Story content (editors)
Headline (for informational purposes only)
Unit-Based Team Member (classroom)
Story body part 1

Course description

This course is designed to help frontline staff understand their role in a unit-based team

Path to Performance

Level 1

Duration

4 modules, approximately 1 hour each

Who should attend

This course is intended for KP employees who are represented by a union in the Coalition of Kaiser Permanente Unions

Course requirements

Labor Management Partnership Orientation (LMPO)

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Team Leadership for Co-Leads (classroom)

Submitted by Laureen Lazarovici on Mon, 01/29/2018 - 17:13
Keywords
Topics
Request Number
LSR-1983
Long Teaser

This course provides 360 feedback and teaches coaching best practices to improve the performance of unit-based teams.

Communicator (reporters)
Laureen Lazarovici
Editor (if known, reporters)
Tyra Ferlatte
Photos & Artwork (reporters)
Only use image in listings (editors)
not listing only
Highlighted stories and tools (reporters)
Get the Tools

Moving teams higher and higher up the Path to Performance sometimes takes some coaching. These tools can help. 

Status
Developing
Tracking (editors)
Story content (editors)
Headline (for informational purposes only)
Team Leadership for Co-Leads (classroom)
Story body part 1

Course description

Team Leadership for Co-leads is designed to bring labor, management and physician co-leads together to facilitate conversations about the performance of their unit-based teams. The co-leads receive information about high-performing unit-based teams at Kaiser Permanente and then review a 360 feedback tool to use with their teams after the course. Participants will learn a basic coaching model and practice role playing UBT coaching scenarios. Participants also will learn the fundamentals of how people adapt to change, review a change management model for leaders, and make agreements on how to manage change in their role with their unit-based teams. In addition, participants will learn the fundamentals of Emotional Intelligence and how to use “EQ” when leading change.

Path to Performance

Level 3, 4, 5

Duration

8 hours

Who should attend

This course is intended for participants who are experienced co-leads of unit-based teams. Job categories who should attend union, management and physician co-leads.

Course requirements

 

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Effective Stakeholding (classroom) Laureen Lazarovici Mon, 01/29/2018 - 15:26
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Keywords
Topics
Headline (for informational purposes only)
Effective Stakeholding (classroom)
Request Number
LSR-1983
Long Teaser

Participants will discover the important role stakeholding plays in unit-based teams.

Story body part 1

Course description

This course is designed to improve the methods of a representative or “stakeholder” by providing tools and scenarios that will improve communication and teach how to manage issues.

Path to Performance

Level 2

Duration

8 hours

 

Who should attend

This course is intended for labor participants only. Job categories who should attend are labor (co-leads, stewards and sponsors).

Course requirements

Labor Management Partnership Orientation (LMPO)

Communicator (reporters)
Laureen Lazarovici
Editor (if known, reporters)
Tyra Ferlatte
Only use image in listings (editors)
not listing only
Status
Developing

UBT Sponsor Training (classroom, virtual)

Submitted by Laureen Lazarovici on Mon, 01/15/2018 - 14:06
Request Number
LSR-1983
Long Teaser

To help build an effective unit-based team, learn how to become an effective sponsor and the critical importance of this long-term role in the overall structure of Kaiser Permanente.

Communicator (reporters)
Laureen Lazarovici
Editor (if known, reporters)
Tyra Ferlatte
Photos & Artwork (reporters)
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Get the Tools

Sponsors for UBTs strike a balance between coaching, leading and removing barriers. Use these tools to help you walk that fine line. 

 

Status
Developing
Tracking (editors)
Story content (editors)
Headline (for informational purposes only)
Effective Sponsorship (classroom)
Story body part 1

Course description

It is critical for steward sponsors and management sponsors to invest in the development of the unit-based team, which will have a long-term impact on the organization, and to learn about tools and resources available to them in their sponsor role. This course is designed to help union, physician and management sponsors discover the benefits of effective sponsorship and how it can help them develop successful, sustainable unit-based teams.

Union and management sponsors will gain an awareness of how their role is critical to the transformation of how the work at Kaiser Permanente is done.
 

Path to Performance

Level 2

Duration

3 hours

Who should attend

This course is intended for participants who are sponsors of unit-based teams. Job categories who should attend labor, management and physician.

Course requirements

Labor Management Partnership Orientation (LMPO)

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Co-Lead Workshop (classroom, virtual)

Submitted by Laureen Lazarovici on Sun, 01/14/2018 - 17:55
Keywords
Request Number
LSR-1983
Long Teaser

This workshop is designed to help co-leads communicate and agree about how they will work together.

Communicator (reporters)
Laureen Lazarovici
Editor (if known, reporters)
Tyra Ferlatte
Photos & Artwork (reporters)
Only use image in listings (editors)
not listing only
Highlighted stories and tools (reporters)
Get the Tools

Becoming a UBT co-lead means you play a key role in creating an environment where all team members can help improve quality and service for our patients. Make sure you have the tools to succeed.

Status
Developing
Tracking (editors)
Story content (editors)
Headline (for informational purposes only)
Co-Lead Workshop (classroom)
Story body part 1

Course description

The Co-lead workshop exposes co-leads to the skills and knowledge needed to make unit-based teams work together effectively. The skills the co-lead learns are discussed and agreements are made regarding implementation as he/she returns to the unit-based team.

Path to Performance

Levels 2, 3

Duration

Two 4-hour modules (8 hours total)

Who should attend

This course is the first of two workshops intended specifically for all labor, management or physician unit-based team co-leads. The workshop builds on previous LMP orientation training co-leads may have attended. Following this course, co-leads are encouraged to attend the advanced course titled: Team Leadership for Co-leads: Leading Your Team to the Next Level. 

Course requirements

Requires basic knowledge of:

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Corrective Action (classroom)

Submitted by Laureen Lazarovici on Sat, 01/13/2018 - 19:52
Topics
Request Number
LSR-1983
Long Teaser

This course discusses the five steps of corrective action. Participants apply those steps to scenarios throughout the course of the training.

Communicator (reporters)
Laureen Lazarovici
Editor (if known, reporters)
Tyra Ferlatte
Photos & Artwork (reporters)
Only use image in listings (editors)
not listing only
Highlighted stories and tools (reporters)
Get the Tools

These are new and different ways to solve problems for managers and workers alike. Get the tools you need to support you.

Status
Developing
Tracking (editors)
Story content (editors)
Headline (for informational purposes only)
Corrective Action (classroom)
Story body part 1

Course description

Issue resolution/corrective action is one of the foundation blocks for success of the partnership. The course explores how issues are discovered and together labor and management determine root cause, working with the employee. Also covered is how creative problem solving is used in the workplace to resolve team issues to individual performance in a non-punitive manner.

Path to Performance

Level 1

Duration

8 hours

Who should attend

Job categories include stewards, union representatives, managers and human resources consultants

Course requirements

Belong to a union in the Alliance of Health Care Unions or the Coalition of Kaiser Permanente Unions, or work with an Alliance- or Coalition-represented employee

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