Performance Improvement

UBT Facilitative Support Plan

Submitted by Vaughn.R.Zeitzwolfe on Mon, 10/08/2012 - 16:54
Tool Type
Checklists
Format
DOC
Keywords
consultants
Developmental support
successful transitioning of UBTs
behavioral levers
outside facilitators
develop teams
Topics
Culture
Performance Improvement
Role
UBT Consultants & UPRs
UBT Co-Leads
UBT Sponsors
Content Section
PSP

Developmental support is a key element in helping teams move along the Path to Performance. This worksheet helps consultants, advisors, sponsors and co-leads map out a support plan.

Non-LMP
NOTE: Description in worksheet is a little over twice as long as it is here for better communication of purpose, while keeping this section below 300 characters.
For Leadership 1-5, Use of Tools 1-5
Tool landing page copy (reporters)
UBT Facilitative Support Plan

Format:
Word document

Size:
8.5" x 11"

Intended audience:
Support staff including consultants, advisors, co-leads, and sponsors

Best used:
Developmental support is a key element in the successful implementation of transitioning UBTs. Support teams must be aware of the three behavioral "levers" they can pull to effectively help a team: expressing (what you say), modeling (what you do), and reinforcing (how you back it up). Use this form when beginning to work with a support consultant or advisor.

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Poster: Ask Your Sponsor for Help

Submitted by Kellie Applen on Fri, 09/28/2012 - 11:28
Tool Type
Posters
Format
PDF
Keywords
unit-based teams
transforming KP
sponsors
October 2012 Bulletin Board
Topics
Culture
Performance Improvement
Role
UBT Sponsors
bb_ask_sponsors_help

This poster lists the ways in which sponsors can help unit-based teams.

Non-LMP
Tool landing page copy (reporters)
Supporting teams, changing KP

Format:
PDF (color and black and white)

Size:
8.5” x 11”

Intended audience:
Unit-based teams and UBT sponsors

Best used:
This poster features a checklist UBT co-leads and sponsors may use to help teams develop. Post on bulletin boards, in break rooms and other staff areas.

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poster
PDF
Georgia
bulletin board packet
not migrated

Poster: Help Teams Grow

Submitted by Kellie Applen on Fri, 09/28/2012 - 10:56
Tool Type
Checklists
Format
PDF
Topics
Best Place to Work
Culture
Performance Improvement
Role
UBT Consultants & UPRs
UBT Co-Leads
UBT Sponsors
Content Section
Postcards to Posters
Taxonomy upgrade extras
lmpartnership.org
bulletin board packet
bb_help_your_teams_grow

This poster features a checklist UBT co-leads and sponsors may use to help teams develop.

Non-LMP
Tool landing page copy (reporters)
Poster: Help Teams Grow

Format:
PDF

Size:
8.5” x 11”

Intended audience:
Unit-based teams and UBT sponsors

Best used:
Set your team up with these 10 tips and point them down the road to success.

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poster
PDF
Georgia
bulletin board packet
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Poster: Supporting Teams, Changing KP

Submitted by Kellie Applen on Fri, 09/28/2012 - 10:52
Region
Northern California
Tool Type
Posters
Format
PDF
Keywords
UBT
unit-based team
Northern California Region
San Jose Medical Center
Priya Smith
assistant medical group adminstrator
Topics
Culture
Performance Improvement
Role
Frontline Workers
UBT Sponsors
Content Section
Postcards to Posters
Taxonomy upgrade extras
lmpartnership.org
bulletin board packet
bb_supporting_teams_change_KP

This poster features UBT sponsorship advice from Priya Smith, a UBT sponsor in Kaiser Permanente's Northern California region.

Non-LMP
Tool landing page copy (reporters)
Poster: Supporting Teams, Changing KP

Format:
PDF (color and black and white)

Size:
8.5” x 11”

Intended audience:
Unit-based teams and UBT sponsors

Best used:
This poster features UBT sponsorship advice from Priya Smith, a sponsor in Kaiser Permanente's Northern California region. Post on bulletin boards, in break rooms and other staff areas.

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Tracking (editors)
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poster
PDF
Georgia
bulletin board packet
not migrated
Poster: Sponsored Teams Give Great Care Kellie Applen Wed, 09/26/2012 - 17:04
poster
PDF
Georgia
bulletin board packet
not migrated
Service
Sponsoring great teams to give great care
Region
Northwest
Tool Type
Posters
Format
PDF
Keywords
UBT
unit-based team
sponsor
Northwest region
Gena Bailey
October 2012 Bulletin Board
Topics
Culture
Performance Improvement
Role
UBT Sponsors
Content Section
Postcards to Posters
Taxonomy upgrade extras
lmpartnership.org
bulletin board packet

Format:
PDF (color and black and white)

Size:
8.5” x 11”

Intended audience:
Unit-based teams and UBT sponsors

Best used:
This poster features UBT sponsorship advice from Gena Bailey, a sponsor in Kaiser Permanente's Northwest region. Posted on bulletin boards, in break rooms and other staff areas.

bb_sponsoring_teams_great_care

This poster features UBT sponsorship advice from Gena Bailey, a UBT sponsor in Kaiser Permanente's Northwest region.

Non-LMP
Released

Double Scramble: The Key to Problem Solving

Submitted by tyra.l.ferlatte on Thu, 09/06/2012 - 16:46
Tool Type
Puzzles and Games
Format
PDF
Keywords
summer 2012
summer hank
puzzles
games
word scramble
scramble
Topics
Performance Improvement
Role
Frontline Managers
Frontline Physicians
Frontline Workers
Hank
Summer 2012
scramble_keytoproblemsolving

Use this word scramble on interest-based problem solving to provide some variety in your next meeting.

Non-LMP
Tyra Ferlatte
Tool landing page copy (reporters)
Double Scramble: The Key to Problem Solving

Format:
PDF

Size:
8.5" x 11"

Intended audience:
Frontline workers, managers and physicians

Best used:
Use this lighthearted approach to provide some variety and fun at a team meeting while highlighting interest-based problem solving concepts.

 

 

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10 Essential Tips for Huddles Kellie Applen Mon, 07/23/2012 - 13:29
not migrated
10 Essential Tips for Huddles
Tool Type
Tip Sheets
Format
PDF
Running Your Team
Communication
Meetings
Keywords
huddles
10 essential tips
Topics
Culture
Performance Improvement
Content Section
Postcards to Posters
Taxonomy upgrade extras
lmpartnership.org
bulletin board packet

Format: 
PDF

Size: 
8.5" x 11"

Intended audience: 
Frontline employees, managers and physicians, and UBT consultants

Best used:
Post these 10 tips on successful huddles on bulletin boards and discuss in team meetings; use this tipsheet as a starting point for team discussions and brainstorming. 

Related stories/videos:
See how teams have put these tips to use.

 

tips_huddles

Tips for maximizing the effectiveness of your team's huddles.

Non-LMP
Tyra Ferlatte
Released

'Huddle Power': Video User's Guide

Submitted by Kellie Applen on Mon, 07/23/2012 - 13:28
Tool Type
Posters
Format
PDF
Keywords
Colorado Internal Medicine
Hawaii ASR
Lakewood Medical Offices
Topics
Culture
Performance Improvement
Content Section
Postcards to Posters
Taxonomy upgrade extras
lmpartnership.org
other_huddles

This user's guide explains why huddles are an effective way of improving performance and describes how to use the "Huddle Power" video to inspire team members to hold short, regular meetings.

Non-LMP
Tyra Ferlatte
Tool landing page copy (reporters)
'Huddle Power': Video User's Guide

Format: 
PDF

Size: 
8.5" x 11"

Intended audience: 
Frontline employees, managers and physicians, and UBT consultants

Best used: 
Show the "Huddle Power" video and pass out this guide at UBT meetings and trainings to inspire your team to use daily huddles as one way to improve performance. 

Click here to watch the "Huddle Power" video.

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Poster: X Marks the Spot

Submitted by Kellie Applen on Tue, 07/03/2012 - 09:54
Region
Georgia
Tool Type
Posters
Format
PDF
Keywords
UBT
Plan
Do
Study
Georgia
act
Cumberland
Topics
Affordability
Performance Improvement
Role
Frontline Managers
Frontline Physicians
Frontline Workers
Content Section
Postcards to Posters
Taxonomy upgrade extras
bulletin board packet
poster_georgia_pharmacy

This poster from the July 2012 Bulletin Board Packet features a Georgia Pharmacy team that reduced waste and improved service.

Non-LMP
Tool landing page copy (reporters)
Poster: Busy call center boosts morale with fun

Format:
PDF (color and black and white)

Size:
8.5" x 11"

Intended audience:
Frontline employees, managers and physicians

Best used:
This poster, for bulletin boards in break rooms and other staff areas, features a Georgia Pharmacy team that reduced waste and improved service.

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PPT: Better Workflow Controls Blood Pressure

Submitted by Kellie Applen on Wed, 06/06/2012 - 15:30
Region
Mid-Atlantic States
Tool Type
PowerPoints
Format
PPT
Keywords
Mid-Atlantic States
MD
Largo
workflow
Topics
Chronic Disease Management
Performance Improvement
Role
Frontline Managers
Frontline Workers
UBT Consultants & UPRs
Content Section
Postcards to Posters
Taxonomy upgrade extras
bulletin board packet
ppt_workflow_blood_pressure_MAS

This PowerPoint features a Maryland team that got more hypertensive patients' blood pressure under control.

Non-LMP
Tyra Ferlatte
Tool landing page copy (reporters)
Poster: Better Workflow Controls Blood Pressure

Format:
PPT

Size:
1 slide

Intended audience:
LMP staff, UBT consultants, improvement advisers

Best used:
Share this with your team to gain inspiration from this Maryland UBT that got more hypertensive patients' blood pressure under control.

 

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