Manny is back to help providers see their care through the experience of the patient. From the Fall 2014 Hank.
Break up a team meeting with a little fun with this Hank Lib, a fill-in-the-blanks puzzle about caring for patients with heart. From the Fall 2014 Hank.
Use this word scramble to get to the final phrase about involving patients in performance improvement. From the Fall 2014 Hank.
This poster, which appears on the back cover of the Fall 2016 Hank features information about why it's important to protect yourself, your family and your patients by getting the flu shot.
Check out the presentations from three UBTs sharing their "secret sauce" for getting to levels 4 and 5 on the Path to Performance.
Kaiser Permanente and the Coalition of Kaiser Permanente Unions have defined performance standards for all 3,500 unit-based teams in the company. These tips can help teams meet reach high "Level 5" performance.
This poster, which appears in the September/October 2014 Bulletin Board Packet, promotes a video about a Kaiser Permanente environmental services team that is putting to work the green training they received in a Workforce Planning and Development Training program.
This poster, which appears in the September/October 2014 Bulletin Board Packet, features how KP workers speaking up helps make KP a safer place for staff members and patients. Use this during your UBT meetings to encourage team members to speak up when they see hazards.
This poster, which appears in the September/October 2014 Bulletin Board Packet, highlights an EVS team that purchases new floor-cleaning equipment that is more cost effective, safer for workers and better for the environment.
This poster, which appears in the September/October 2014 Bulletin Board Packet, highlights a UBT that reduced linen costs—while ensuring it had the right number of gowns in the right sizes.