Sponsor & Leader Resource Guide for UBTs- Section 4.1
The purpose of this guide is threefold: to clarify how the role of leaders is changing, to provide tools that support leaders in this transition and to provide information about what UBT co-leads and team members are learning. This is section 4.1 of the guide.
Sponsor & Leader Resource Guide for UBTs - Section 3
The purpose of this guide is threefold: to clarify how the role of leaders is changing, to provide tools that support leaders in this transition and to provide information about what UBT co-leads and team members are learning. This is section 3 of the guide.
Sponsor & Leader Resource Guide for UBTs - Section 2
The purpose of this guide is threefold: to clarify how the role of leaders is changing, to provide tools that support leaders in this transition and to provide information about what UBT co-leads and team members are learning. This is section 2 of the guide.
Sponsor & Leader Resource Guide for UBTs - Section 1
The purpose of this guide is threefold: to clarify how the role of leaders is changing, to provide tools that support leaders in this transition and to provide information about what UBT co-leads and team members are learning. This is section 1 of the guide.
Facilitators can use this worksheet/checklist to help assess how effectively they are using the three behavioral "levers" in supporting a team on the path to high performance.
The purpose of this guide is threefold: To clarify how the role of leaders is changing; to provide tools that support leaders in this transition; and to provide information about what UBT co-leads and team members are learning.
Although a lot is changing, many things are staying the same. You retain your individual responsibilities, while working in a more collaborative way to solve problems.
Sponsors can use this list of questions to help co-leads focus their thoughts on what they should measure or what metrics are available to help them track performance.
This tip sheet guides you through the important steps in performing service recovery, using the "A-HEART" mnemonic, when a member/patient expresses a problem or concern.