Unit-based team concepts

UBT Facilitative Support Plan

Submitted by Vaughn.R.Zeitzwolfe on Mon, 10/08/2012 - 16:54
Tool Type
Format
Content Section

Developmental support is a key element in helping teams move along the Path to Performance. This worksheet helps consultants, advisors, sponsors and co-leads map out a support plan.

Non-LMP
NOTE: Description in worksheet is a little over twice as long as it is here for better communication of purpose, while keeping this section below 300 characters.
For Leadership 1-5, Use of Tools 1-5
Tool landing page copy (reporters)
UBT Facilitative Support Plan

Format:
Word document

Size:
8.5" x 11"

Intended audience:
Support staff including consultants, advisors, co-leads, and sponsors

Best used:
Developmental support is a key element in the successful implementation of transitioning UBTs. Support teams must be aware of the three behavioral "levers" they can pull to effectively help a team: expressing (what you say), modeling (what you do), and reinforcing (how you back it up). Use this form when beginning to work with a support consultant or advisor.

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Poster: Ask Your Sponsor for Help

Submitted by Kellie Applen on Fri, 09/28/2012 - 11:28
Tool Type
Format
bb_ask_sponsors_help

This poster lists the ways in which sponsors can help unit-based teams.

Non-LMP
Tool landing page copy (reporters)
Supporting teams, changing KP

Format:
PDF (color and black and white)

Size:
8.5” x 11”

Intended audience:
Unit-based teams and UBT sponsors

Best used:
This poster features a checklist UBT co-leads and sponsors may use to help teams develop. Post on bulletin boards, in break rooms and other staff areas.

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PDF
Georgia
bulletin board packet
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Poster: Help Teams Grow

Submitted by Kellie Applen on Fri, 09/28/2012 - 10:56
Tool Type
Format
Content Section
Taxonomy upgrade extras
bb_help_your_teams_grow

This poster features a checklist UBT co-leads and sponsors may use to help teams develop.

Non-LMP
Tool landing page copy (reporters)
Poster: Help Teams Grow

Format:
PDF

Size:
8.5” x 11”

Intended audience:
Unit-based teams and UBT sponsors

Best used:
Set your team up with these 10 tips and point them down the road to success.

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PDF
Georgia
bulletin board packet
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Poster: Supporting Teams, Changing KP

Submitted by Kellie Applen on Fri, 09/28/2012 - 10:52
Tool Type
Format
Content Section
Taxonomy upgrade extras
bb_supporting_teams_change_KP

This poster features UBT sponsorship advice from Priya Smith, a UBT sponsor in Kaiser Permanente's Northern California region.

Non-LMP
Tool landing page copy (reporters)
Poster: Supporting Teams, Changing KP

Format:
PDF (color and black and white)

Size:
8.5” x 11”

Intended audience:
Unit-based teams and UBT sponsors

Best used:
This poster features UBT sponsorship advice from Priya Smith, a sponsor in Kaiser Permanente's Northern California region. Post on bulletin boards, in break rooms and other staff areas.

Released
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poster
PDF
Georgia
bulletin board packet
not migrated

Poster: Sponsored Teams Give Great Care

Submitted by Kellie Applen on Wed, 09/26/2012 - 17:04
Region
Tool Type
Format
Content Section
Taxonomy upgrade extras
bb_sponsoring_teams_great_care

This poster features UBT sponsorship advice from Gena Bailey, a UBT sponsor in Kaiser Permanente's Northwest region.

Non-LMP
Tool landing page copy (reporters)
Sponsoring great teams to give great care

Format:
PDF (color and black and white)

Size:
8.5” x 11”

Intended audience:
Unit-based teams and UBT sponsors

Best used:
This poster features UBT sponsorship advice from Gena Bailey, a sponsor in Kaiser Permanente's Northwest region. Posted on bulletin boards, in break rooms and other staff areas.

Released
Tracking (editors)
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Obsolete (webmaster)
poster
PDF
Georgia
bulletin board packet
not migrated

10 Essential Tips for Sponsors

Submitted by Kellie Applen on Wed, 09/26/2012 - 16:54
Tool Type
Format
Topics
tips_for_sponsors

This poster, which appeared in the October 2012 Bulletin Board Packet, offers tips for unit-based team sponsors.

Non-LMP
Tyra Ferlatte
Tool landing page copy (reporters)
10 Essential Tips for Sponsors

Format: 
PDF

Size: 
8.5" x 11"

Intended audience: 
Frontline employees, managers and physicians, and UBT consultants

Best used:
Use this tipsheet, which includes 10 ideas from sponsors in the field, as a starting point for team discussions and brainstorming. 

 

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Hank Libs: Put on Your Thinking Caps

Submitted by tyra.l.ferlatte on Thu, 09/06/2012 - 16:55
Tool Type
Format
Topics
puzzles_and_games_Hank_libs

Have some fun--and reinforce some LMP concepts--by using this Hank lib at your team meeting.

Jennifer Gladwell
Tyra Ferlatte
Tool landing page copy (reporters)
Hank Libs: Put on Your Thinking Caps

Format:
PDF

Size:
8.5" x 11" 

Intended audience:
Frontline workers and managers

Best used:
Provide some variety and fun at a team meeting while highlighting interest-based problem solving.

 

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Double Scramble: The Key to Problem Solving

Submitted by tyra.l.ferlatte on Thu, 09/06/2012 - 16:46
Tool Type
Format
scramble_keytoproblemsolving

Use this word scramble on interest-based problem solving to provide some variety in your next meeting.

Non-LMP
Tyra Ferlatte
Tool landing page copy (reporters)
Double Scramble: The Key to Problem Solving

Format:
PDF

Size:
8.5" x 11"

Intended audience:
Frontline workers, managers and physicians

Best used:
Use this lighthearted approach to provide some variety and fun at a team meeting while highlighting interest-based problem solving concepts.

 

 

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PPT: Optical Team Makes Fewer Fixes to Glasses

Submitted by Kellie Applen on Mon, 08/27/2012 - 16:54
Tool Type
Format
Topics
ppt_optical_redlands

This PowerPoint slide, from the September 2012 Bulletin Board Packet, features an optical team that lowered glasses redo rates.

Non-LMP
Tool landing page copy (reporters)
Poster: Optical team makes fewer fixes to glasses

Format:
PPT

Size:
1 Slide

Intended audience:
LMP employees, UBT consultants, improvement advisers

Best used:
This PowerPoint slide features an optical team that lowered glasses redo rates. Use in presentations to show some of the methods used and the measurable results being achieved by unit-based teams across Kaiser Permanente. 

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10 Essential Tips for Improving Member Experience

Submitted by Kellie Applen on Thu, 08/23/2012 - 09:56
Tool Type
Format
Topics
tips_improve_member_experience

New members' experiences can be challenging—check out these tips for making them the best they can be.

Non-LMP
Tyra Ferlatte
Tool landing page copy (reporters)
10 Essential Tips for Improving the New Member Experience

Format: 
PDF

Size: 
8.5" x 11"

Intended audience: 
Frontline employees, managers and physicians, and UBT consultants.

Best used:
Help guide your team to making new members' experiences great ones; post on bulletin boards and discuss in team meetings as a starting point for team discussions and brainstorming.

 

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