Inspired by the United States Constitution, we take a comic look at the founding of the Labor Management Partnership.
This cheat sheet provides a quick overview of the performance improvement tools referenced in UBT Tracker, as well as where you can find the tool online.
Meet Rebecca Rojas, one of the Humans of Partnership.
I used to wear a lot of hats, but I’ve scaled back so that I can focus more intently on what I’m working on. I’m a unit-based team labor sponsor. One of our challenges is being able to meet so we do many things around communication so people know what’s going on. We distribute meeting minutes and sign an attestation that we’ve read the minutes and we use a visual board that shows our goals and where we are on reaching those goals. We also use data so that we are empowered to make change and we can see the impact. It’s a small piece but it impacts the big picture.
Need to spread the word fast? Download one of five flier templates, fill in your text, print out and you're done! These are Word templates, so no fancy software (or design skills!) are needed.
Meet Marie-Josee Gadoury, RN, one of the Humans of Partnership.
A few months ago, an employee came to me distraught about her elderly, ill mother who was refusing a lot of the treatment her provider suggested. She was crying and worrying about how she would handle it if her mother continued to deteriorate. I said, ‘Where is your mother today? What is the plan?’ I brought her back to today. It doesn’t help to worry about down the road. It only builds anxiety. Take it one day at a time. How do you eat an elephant? One bite at a time. When something feels insurmountable, focus on what can be done today to get a step closer to your goal. This means we can’t worry about next year, the state of the country or how changes will impact KP. This does not mean ignore what’s coming, nor does it exclude you from planning. Instead, it helps you focus on what is important right now.
This department used issue resolution to make the selection process for a plum leadership role fair and transparent. How can your team use that process to improve your work environment?
When problems linger, they make it hard for departments to focus on improving care and service. Use issue resolution and other partnership tools to vanquish those problems, once and for all.
When the going gets tough during the issue resolution process, the tough need these tips about how to move things forward and preserve working relationships.
Need a quick refresher on the difference between grievances and the issue resolution process? Download this handy chart.
Got issues? Use this handy flow chart to follow the road to issue resolution.