Tool: Selecting Changes
Kristi
Fri, 11/11/2016 - 19:06
PDF
not migrated
Selecting Changes: Targets for achieving performance excellence
Format : PDF
Size: 8.5" x 11"
Intended audience: UBT co-leads and sponsors
Best used : This table lays out different areas that teams often target for tests of change when looking to improve performance. Use to achieve performance excellence.
Selecting Changes
This table lays out different areas that teams often target for tests of change when looking to improve performance.
Non-LMP
Fri, 09/22/2017 - 12:00
Request Number
hank36_henrietta
Long Teaser
Henrietta, the regular columnist in LMP's quarterly magazine Hank, explains why unit-based teams are well positioned to handle the changes coming our way because of health care reform. From the Summer 2013 issue.
Communicator (reporters)
Tyra Ferlatte
Editor (if known, reporters)
Non-LMP
Photos & Artwork (reporters)
Only use image in listings (editors)
not listing only
Highlighted stories and tools (reporters)
Stories in the Spring 2013 Issue
Tracking (editors)
Story content (editors)
Headline (for informational purposes only)
From the Desk of Henrietta: ‘What about me?’
Story body part 1
When discussing change, it’s a rare person who doesn’t have that question lurking at some level of consciousness. Since health care reform will bring change to just about every corner of Kaiser Permanente, it’s safe to assume a lot of people are wondering how their jobs will be affected. The short answer is, no one exactly knows yet. The better answer is, no one exactly knows and it doesn’t really matter. Because the 130,000 frontline workers, managers and physicians who are engaged in the Labor Management Partnership already are on a path of continuous improvement, which means taking change in stride is becoming second nature to this crowd. Doing better tomorrow what we did well today is the name of the game for unit-based teams. Team innovation, as this issue’s cover story notes, may result in a clinic making sure new members understand what they can do to ensure speedier service. It may result in new members getting the kind of attention on their first visit that impresses them and makes them want to stay with KP. So the best answer to “what about me?” is: It doesn’t matter if a change arrives because a lab decided it wants to get results out faster or if change is a result of health care reform. Change is change. It isn’t out there waiting to roll over us, it’s already here. It arrived when UBTs began using the Value Compass as a guide to providing our members with the best service and quality of care at the best price, while creating the best place to work. More members on their way because of health care reform? We’re already getting ready—it’s the same work we’re doing to serve our current members well.
Obsolete (webmaster)
10 Essential Tips for Managing Change
Julie
Tue, 08/06/2013 - 12:20
not migrated
10 Essential Tips for Managing Change
Format: PDF
Size: 8.5" x 11"
Intended audience: UBT co-leads and team members
Best used: As a starting point to acknowledge resistance to change and to brainstorm ideas on how to make the changes we choose more effective.
tool_10 tips_managing_change
Explaining changes ahead of time, enlisting support from your team and celebrating success are just a few ideas of how to manage changes, big and small.
Non-LMP
Non-LMP
08/07/2013 - 12:00
Tue, 08/06/2013 - 12:00
UBT Project Prioritization Matrix
Paul Cohen
Fri, 09/16/2011 - 17:17
not migrated
UBT Project Prioritization Matrix
Format: PowerPoint slide
Size: 8.5" x 11"
Intended audience: UBT consultants, UBT co-leads and members
Best used: This simple matrix helps teams set performance improvement goals for the year. Use as a working document in unit-based team meetings or training sessions.
ppt_Prioritization Matrix.ppt
One page PowerPoint form used to help unit-based teams prioritize their goals.
Non-LMP
Non-LMP
Companion to "How to prioritize team goals" story
How Co-leads Help Their Teams Manage Change
Vaughn.R.Zeitzwolfe
Mon, 07/18/2011 - 14:36
not migrated
Format: PDF (color or black and white)
Size: 8.5" x 11"
Intended audience: UBT co-leads and sponsors
Best used: Help your team manage change by understanding verbal and non-verbal cues that let you identify a stakeholder's readiness for change.
This tool is designed to help managers identify and recognize a stakeholder's readiness for change.
Tyra Ferlatte
Tyra Ferlatte
For Leadership 3-4
Fri, 07/22/2011 - 12:00
This tool provides a list of techniques for leading change in your unit-based team.
Non-LMP
Tyra Ferlatte
for Sponsorship 2, Leadership 2-3
Tool landing page copy (reporters)
Techniques for Leading Change
Format: PDF
Size: 8.5" x 11"
Intended audience: Unit-based team co-leads and sponsors
Best used: Use this tool when you want to improve your skills in leading change.
Tracking (editors)
Obsolete (webmaster)
This tool contains some initial questions that a UBT's sponsors and the core project management team should use to determine the impact of potential changes.
Tyra Ferlatte
Tyra Ferlatte
for Sponsorship 4-5, Leadership 4-5
Tool landing page copy (reporters)
Stakeholder Impact Questions
Format: Word document
Size: 8.5" x 11"
Intended audience: UBT co-leads and sponsors
Best used: Use this tool when you are planning on leading your team through a change and when you want to ensure you understand how this change may impact key stakeholders.
Tracking (editors)
Obsolete (webmaster)
Overcoming Resistance to Change
Kellie Applen
Thu, 06/02/2011 - 10:43
not migrated
Poster: Overcoming to resistance to change
Format: PDF (color and black and white)
Size: 8.5 x 11
Intended Audience: Frontline employees, managers and physicians
Best used: This poster features advice from a physician leader about overcoming resistance to change. Place on bulletin boards in break rooms and other staff areas.
bb_overcoming_resistance_change_physician
This poster features advice from a physician leader about overcoming resistance to change.
Non-LMP
Thu, 06/02/2011 - 12:00
Poster: Overcoming Resistance to Change
Kellie Applen
Thu, 06/02/2011 - 10:34
not migrated
Poster: Overcoming Resistance to Change
Format: PDF (color and black and white)
Size: 8.5" x 11"
Intended audience: Frontline employees, managers and physicians
Best used: Post this advice from a UBT labor co-lead, about overcoming resistance to change, on bulletin boards, in break rooms and other staff areas.
bb_overcoming_resistance_change_labor
This poster features a quote from a UBT labor co-lead about overcoming resistance to change.
Non-LMP
Thu, 06/02/2011 - 12:00
Poster: On Courage and Leadership
Kellie Applen
Wed, 04/27/2011 - 11:35
not migrated
Poster: On courage and leading in partnership
Format: PDF (color and black and white)
Size: 8.5" x 11"
Intended audience: Frontline employees, managers and physicians
Best used: Post this around the workplace to inspire your staff to take courage and become great leaders.
bb_leading_partnership
This poster features a quote from a managerial co-lead who thinks strong leaders must be courageous.
Non-LMP
Wed, 04/27/2011 - 12:00