Culture change

Poster: Help Teams Grow

Submitted by Kellie Applen on Fri, 09/28/2012 - 10:56
Tool Type
Format
Content Section
Taxonomy upgrade extras
bb_help_your_teams_grow

This poster features a checklist UBT co-leads and sponsors may use to help teams develop.

Non-LMP
Tool landing page copy (reporters)
Poster: Help Teams Grow

Format:
PDF

Size:
8.5” x 11”

Intended audience:
Unit-based teams and UBT sponsors

Best used:
Set your team up with these 10 tips and point them down the road to success.

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Service
Obsolete (webmaster)
poster
PDF
Georgia
bulletin board packet
not migrated

10 Essential Tips for Huddles

Submitted by Kellie Applen on Mon, 07/23/2012 - 13:29
Tool Type
Format
Running Your Team
Content Section
Taxonomy upgrade extras
tips_huddles

Tips for maximizing the effectiveness of your team's huddles.

Non-LMP
Tyra Ferlatte
Tool landing page copy (reporters)
10 Essential Tips for Huddles

Format: 
PDF

Size: 
8.5" x 11"

Intended audience: 
Frontline employees, managers and physicians, and UBT consultants

Best used:
Post these 10 tips on successful huddles on bulletin boards and discuss in team meetings; use this tipsheet as a starting point for team discussions and brainstorming. 

Related stories/videos:
See how teams have put these tips to use.

 

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Powerpoint: Busy Call Center Boosts Morale With Fun Kellie Applen Fri, 04/27/2012 - 14:36
not migrated
Poster: Busy call center boosts morale with fun
Tool Type
Format
Content Section
Taxonomy upgrade extras

Format:
PPT

Size:
1 Slide

Intended audience:
LMP staff, UBT consultants, improvement advisers

Best used:
This PowerPoint slide highlights a call center team that improved employee morale with fun, healthy diversions. Use in presentations to show some of the methods used and the measurable results being achieved by unit-based teams across Kaiser Permanente.

ppt_busy_call_center_moral_md

This PowerPoint slide highlights a call center team that improved employee morale with fun, healthy diversions.

Non-LMP
Released
Poster: Busy Call Center Boosts Morale With Fun Kellie Applen Fri, 04/27/2012 - 14:20
not migrated
Poster: Busy Call Center Boosts Morale With Fun
Tool Type
Format
Content Section
Taxonomy upgrade extras

Format:
PDF

Size:
8.5" x 11"

Intended audience:
Frontline employees, managers and physicians

Best used:
How can this poster help you and your team find fun ways to boost morale?

 

bb_busy_call_center_moral_md

This poster highlights a call center team that improved employee morale with fun, healthy diversions.

Non-LMP
Released

PowerPoint: Contagious Commitment to Change

Submitted by tyra.l.ferlatte on Thu, 03/29/2012 - 10:47
Tool Type
Format
Taxonomy upgrade extras
tool_ppt_helenbevan_2012UDC

This PowerPoint presentation was delivered by Helen Bevan, chief of service transformation at the Institute for Innovation and Improvement, part of Great Britain's National Health Services, at the March 2012 Union Delegates Conference.

Non-LMP
Tyra Ferlatte
Tool landing page copy (reporters)

Format:
PowerPoint

Size:
42-slide deck

Intended audience:
Those interested in learning what a top health care innovator has learned from her work in Great Britain's National Health Services (NHS) system.

Best used:
The slide deck was presented by Helen Bevan, chief of service transformation at the NHS Institute for Innovation and Improvement, the largest government-sponsored health care system in the world. Use to educate staff members, managers and physicians on how to motivate change.

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All in a Day's Work: Why Be Afraid of Numbers? tyra.l.ferlatte Tue, 01/31/2012 - 16:23
hank
not migrated
All in a day's work: Why be afraid of numbers?
Tool Type
Format
Topics
Taxonomy upgrade extras

Format:
PDF (color or black and white)

Size:
7.25" x 7.25" (prints out on 8.5" x 11") 

Intended audience:
Anyone with a sense of humor

Best used:
Download and post the cartoon on bulletin boards, in your cubicle and attach it to emails to remind team members that numbers
—like words—tell stories.

 

other_cartoon_hank_fall2011

The Winter 2012 Hank cartoon highlights numbers as storytellers.

Tyra Ferlatte
Tyra Ferlatte
Released
Poster: Tell Me Your Story Kellie Applen Fri, 01/06/2012 - 15:52
not migrated
Tool Type
Format
Content Section
Taxonomy upgrade extras

Format:
PDF (color and black and white)

Size:
8.5" x 11"

Intended audience:
Frontline employees, managers and physicians

Best used: A reminder that by sharing stories of your team’s successes and challenges, you are showing everyone the way to better health care for all, inspiring others to follow your lead. On bulletin boards in break rooms and other staff areas.

bb_tell_your_story

A reminder that by sharing stories of your team’s successes and challenges, you are showing everyone the way to better health care for all, inspiring others to follow your lead.

Non-LMP
Released

Attendance Scorecard

Submitted by Shawn Masten on Wed, 12/14/2011 - 13:59
Tool Type
Format
Taxonomy upgrade extras
tool_attendance_score_card

Use this scorecard to determine team weakness(es)in six essentials of good attendance and set SMART goal(s) for improvements.

Non-LMP
Runs with Catalyst story on six essentials of good attendance
Tool landing page copy (reporters)
Attendance Scorecard

Format:
Excel spreadsheet (can be filled in online)

Size:
8.5" x 11"

Intended audience:
UBT members, co-leads, managers, sponsors

Best used:
Use this spreadsheet to find your team's attendance weeknesses and then set and test improvement goal(s).

 

 

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Attendance
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Pathways to Partnership (report)

Submitted by tyra.l.ferlatte on Fri, 11/04/2011 - 16:31
Tool Type
Format
Topics
Content Section
Taxonomy upgrade extras
pathways to partnership_final 2000

This 13-page brochure, published in 2000, explains how and why the Labor Management Partnership was born and what we gain by working in partnership, as well as tips on how to work in partnership.

Tyra Ferlatte
Tyra Ferlatte
Tool landing page copy (reporters)

Format: PDF

Size: 13 pages (8.5" x 11") 

Intended audience: People interested in learning about the Labor Management Partnership

Best used: To educate interested individuals about the basic how and why of partnership

Description: This 13-page brochure, published in 2000, explains how and why the Labor Management Partnership was born and what we gain by working in partnership, as well as tips on how to work in partnership. 

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UBT Consultant/Advisor Support Evaluation

Submitted by Vaughn.R.Zeitzwolfe on Thu, 07/14/2011 - 14:37
Tool Type
Format
Content Section

This tool provides a method to evaluate the support a UBT co-lead has received from a consultant or adviser.

Non-LMP
Tyra Ferlatte
For Team Process 1-5
Tool landing page copy (reporters)
UBT Consultant/Advisor Support Evaluation

Format:
Word document

Size:
8.5" x 11" 

Intended audience:
UBT co-leads

Best used:
Use this form when you need to evaluate the support given to you by a consultant or advisor.

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