Culture change

Old Behaviors Versus New Behaviors

Submitted by Vaughn.R.Zeitzwolfe on Thu, 07/07/2011 - 09:42
Tool Type
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Topics
Content Section

This tool provides a list of behaviors for union members, managers and physicians to use to examine their behaviors with regard to their unit-based team.

Non-LMP
Tyra Ferlatte
for Sponsorship 2, Leadership 2, Team Member Engagement 2
Tool landing page copy (reporters)
Old Behaviors Versus New Behaviors

Format:
PDF

Size:
8.5" x 11"

Intended audience:
Unit-based team co-leads, team members, managers and physicians

Best used:
This tool provides a list that union members, managers and physicians can use to examine their behaviors toward the unit-based team.

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Overcoming Resistance to Change

Submitted by Kellie Applen on Thu, 06/02/2011 - 10:43
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Topics
Content Section
Taxonomy upgrade extras
bb_overcoming_resistance_change_physician

This poster features advice from a physician leader about overcoming resistance to change.

Non-LMP
Tool landing page copy (reporters)
Poster: Overcoming to resistance to change

Format:
PDF (color and black and white)

Size:
8.5 x 11

Intended Audience:
Frontline employees, managers and physicians

Best used:
This poster features advice from a physician leader about overcoming resistance to change. Place on bulletin boards in break rooms and other staff areas.

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Poster: Overcoming Resistance to Change

Submitted by Kellie Applen on Thu, 06/02/2011 - 10:34
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Content Section
Taxonomy upgrade extras
bb_overcoming_resistance_change_labor

This poster features a quote from a UBT labor co-lead about overcoming resistance to change.

Non-LMP
Tool landing page copy (reporters)
Poster: Overcoming Resistance to Change

Format:
PDF (color and black and white)

Size:
8.5" x 11"

Intended audience:
Frontline employees, managers and physicians

Best used:
Post this advice from a UBT labor co-lead, about overcoming resistance to change, on bulletin boards, in break rooms and other staff areas.

 

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Poster: On Courage and Leadership

Submitted by Kellie Applen on Wed, 04/27/2011 - 11:35
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Topics
Role
Content Section
Taxonomy upgrade extras
bb_leading_partnership

This poster features a quote from a managerial co-lead who thinks strong leaders must be courageous.

Non-LMP
Tool landing page copy (reporters)
Poster: On courage and leading in partnership

Format:
PDF (color and black and white)

Size:
8.5" x 11"

Intended audience:
Frontline employees, managers and physicians

Best used: 
Post this around the workplace to inspire your staff to take courage and become great leaders.

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All in a Day's Work: Transforming KP

Submitted by tyra.l.ferlatte on Tue, 04/26/2011 - 15:55
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other_cartoon_hank_spring 2011

The cartoon from the Spring 2011 edition of Hank looks at transforming Kaiser Permanente.

Tyra Ferlatte
Tyra Ferlatte
Tool landing page copy (reporters)
All in a Day's Work: Transforming KP

Format:
PDF (color or black and white)

Size:
4.5" x 6" 

Intended audience:
Anyone with a sense of humor

Best used:
Lighthearted look at how change takes hold shows how you and your colleagues can make it happen. 

 

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hank
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Checklist for an Effective Steward anjetta.thackeray Tue, 07/27/2010 - 23:43
tips (checklist, etc.)
PDF
littlehank
lmpartnership.org
bulletin board packet
union website
union newsletter
not migrated
Transforming KP
Checklist for an Effective Steward
Tool Type
Format

Format:
PDF

Size:
8.5" x 11”

Intended audience:
Union stewards

Best used:
Share these tips for becoming an effective union steward at trainings and meetings.

 

tips_effectivestewards

Use this checklist as part of training for new union stewards.

Non-LMP
Work compeleted by Tia, ready to post with stewards' story
Released

Understanding Change

Submitted by kevino on Sat, 07/10/2010 - 09:01
Tool Type
Format
Running Your Team
Taxonomy upgrade extras
Understanding Change

Sponsors and leaders have a responsibility to understand the change process and support their colleagues and employees in a caring and respectful manner as they move through the transition. By nature, change is disruptive, even if the change is self-imposed and considered to be positive.

Non-LMP
Tool landing page copy (reporters)

Format:
PDF

Size:
One page, 8.5" x 11"

Intended audience:
Nurses and other Kaiser Permanente caregivers

Best used:
To educate team members about the process of change and how to help patients through that transition.

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tips (checklist, etc.)
PDF
lmpartnership.org
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Attendance Incentives

Submitted by kevino on Wed, 06/30/2010 - 05:30
Tool Type
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Keywords
Topics
Taxonomy upgrade extras
Attendance incentives

This list is adapted from material prepared by the National Attendance Program Strategic Planning Incentives task team.

Jennifer Gladwell
Tool landing page copy (reporters)
Attendance Incentives

Format:
PDF

Size:
8.5” x 11”

Intended audience:
Frontline employees

Best used: 
Share these tips for gaining better attendance with team members in huddles and meetings.

 

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tips (checklist, etc.)
PDF
lmpartnership.org
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MIT Study of LMP 2002-2004 Kristi Sun, 06/20/2010 - 19:07
lmpartnership.org
not migrated
MIT Study of LMP 2002-2004
Tool Type
Format
Content Section
Taxonomy upgrade extras

Format:
PDF

Size:
53 pages

Intended audience:
Managers; UBT consultants, co-leads and sponsors

Best used:
This report analyzes the KP Labor Management Partnership's evolution from 2002 to 2004 and identifies critical issues and challenges moving forward.

MIT Study of LMP 2002-2004

This report analyzes LMP's evolution from 2002 to 2004 and identifies critical issues and challenges moving forward.

Non-LMP
Released

Helen Bevan on Social Movements: Theory and Practice

Submitted by kevino on Sat, 06/19/2010 - 12:18
Tool Type
Format
Topics
Taxonomy upgrade extras
Social Movements: Theory and Practice -- Helen Bevan

Helen Bevan's presentation from the 2009 Union Delegates Conference, April 17-19 in San Jose, California.

Non-LMP
Tool landing page copy (reporters)
Social movements: theory and practice -- Helen Bevan

Format:
PDF

Size:
70 pages; 8.5 x 11”

Intended audience:
Health workers and professionals interested in improving care

Original use:
From a workshop by Helen Bevan of the British National Health Service Institute for Innovation and Improvement. The workshop showed participants how to:

  • Understand the evidence and make the case for a new way of thinking about health and service improvement
  • Apply 5 key principles for achieving radical change in order to:
    • generate change and improvement by connecting with hearts and minds
    • unleash energy to mobilize large-scale change in a health care setting
    • build a sense of shared commitment to sustain improvement

 

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powerpoint presentation
PDF
lmpartnership.org
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